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"The room was incredible and so was the design of the hotel. The food is amazingly delicious."

"Lovely place "

"Fun staying in a building from 1560. Amenities great, great ambiance. Food for breakfast great"

"Spacious and comfortable rooms. Good Leisure facilities and very nice restaurant. "

"We stayed here for one night, lovely hotel but please be aware that to use the pool this comes with a separate cost in addition to the stay. Breakfast also comes with different options however it’s a free for all help yourself style so I’d recommend going with the cheapest option."

"Great location for easy access to city centre. Very clean with excellent satff."

"Very helpful staff. Cheap and excellent accommodation for what we needed. "

"We. enjoyed a comfortable stay. The hotel staff were always eager to respond to our requests. The dinner menu, although well cooked and presented, lacked variety."

"We loved our 2 night stay here, the restaurant was great (unfortunately couldn’t get a booking at Yu Pan Asian) and we loved that the outdoor pool was heated for swimming in winter. The spa facilities do get extremely busy and noisy on Saturday but Friday evening and Sunday it was really pleasant to use. Our massage treatments were amazing, very relaxing. We stayed in a Heritage double room, very comfortable and with lovely personal touches to the room. Could use a few hooks by door for big winter coats and a place to store shoes and better pillows. Service was overall very good, extremely friendly staff. It did seem that some staff were not as well informed as others as when we enquired about a few things, we got mixed answers but nothing major - like I said everyone was extremely professional and friendly. We were recommended good local walks, the grounds of the hotel are lovely too. Would definitely recommend this hotel and we can’t wait to come back. "