Avenida Tulum Holidays from AU$2,947

Great party vibe. Don't come for food.

Great party but could use some updates to facilities

Each unit having 2 bedrooms, makes this resort unique! Our air conditioning was extremely loud…difficult to sleep.

Loved our trip! Definitely will be back. Exceptional staff, service, grounds, and drinks. Food was a little lacking, but nothing that would keep us from booking another trip to Haven.

The weather wasn’t great the entire week, so we didn’t get the true experience of a tropical vacation- no fault of the resort. The beach was gorgeous with a close by bar and plenty of seating. The pool was nice, but beach chairs were snapped up early and the staff didn’t really help out with this. Drinks and food were readily available. The entertainment area is being upgraded - not fully open-and wasn’t the best for our group. We enjoyed the bands in the Rendezvous lounge though. Food was not of the quality of the Secrets Akumal location we went to last year. Tried to go to Dreams- sister location- but found the restaurant staff very unfriendly and the Gaucho restaurant inaccessible- it was closed even when the app said it was open and the day it was open the wait was 90 minutes. The spa was lovely. The fitness center adequate. I really hope they can organize the tennis/pickleball with a pro and sign ups for lessons or play. A great tennis center within walking distance is the Rafa Nadal Center. Another guest told me about that. All in all- I wouldn’t recommend a stay until the renovation is complete- 4/25 to12/25. Hard to judge or criticize because they are working to improve the property- but we were a bit disappointed for this vacation. Hopefully they will work to improve the sports complex, food and activities.