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"This place was an amazing experience. I would love to come back again. Everything: the public and private onsens, the quiet and privateness, the meals, the overall attention and care of the staff, the rooms, and the entire property - all of it was a wonderful experience! Highly, highly recommend."

"There was an amusement park about a 5 minute walk away! What an awesome surprise! Plus ever coaster there, was meant to break a Guinness World Record!!"

"Well kept property In convenient location"

"Lovely hotel to stay at, especially seeing mount Fuji, the staff were great and welcoming, easy checking and checkout process, I would stay at this hotel again "

"Made a birthday stay really memorable and went the extra mile to make it so special. Highly recommended and very good racing experiences on the track and Tom’s formula college, go karts, expert Fuji tour guide, racing simulator and more. Even had a nice pair of black kite birds fly by with the stunning Fuji view."

"great stay"

"good"

"Great place with lots of history"

"I had a positive stay at this hotel. The staff were friendly and helpful. Upon arrival, even before the official check-in time, they kindly offered to store my luggage so I could begin sightseeing right away. They also provided a complimentary shuttle to the bus terminal, which was very convenient. It is an easy walk downhill from the bus station to the hotel, but carrying luggage back uphill can be a challenge—so the shuttle was much appreciated. The room itself was clean, quiet, and comfortable, with excellent shower water pressure. The spa facilities are a highlight, though each has its own character. The 6th-floor spa offers a beautiful view of the lake. It features a small outdoor warm bath (suitable for two) and a large indoor warm bath, but no sauna, steam bath, or cold plunge. The basement spa, on the other hand, is more extensive, with a large outdoor bath overlooking a stone waterfall, a spacious indoor warm bath, a cold plunge bath, and a sauna. The sauna was not operating during my early-morning visit at 6 a.m., though to be fair, this may have been due to the early hour. The traditional Japanese breakfast was excellent, and the dining room provided a gorgeous view of the lake and surrounding mountains, making for a memorable start to the day. Overall, this property offers great service, very good value, and an excellent location. I would gladly recommend it to other travelers."