"The receptionist said they don't have a room for us although we had booked about 2 months before arrival! They did not even properly apologize and made the excuse that they didn't have a number to call me! They could obviously contact me through hotels.com
What a terrible place.
It was raining hard and they told us to go to a hotel 5 mins walking distance and they didn't even offer help ( we are a family with baby)!
Some hospitality businesses are failing and this hotel is probably one of the...