Apartments in Babcock Ranch Preserve

"Yes parking was good and the hotel was better then expected "

"New, clean, basic"

"Our non smoking room stunk of smoke when we arrived. People were smoking outside of our room and the smoke was being sucked into the room by the air conditioner. Also smelled like smoke was coming into the bathroom through the vent. We did not have bath towels when we arrived. We asked for bath towels and were told they would bring some to our room. None were brought to our room so we had to go back to request bath towels and we're given some towels. What we received were one bath towel, one hand towel and one bath mat. People were outside talking and smoking all night long. I woke up and heard them outside talking at 12:30, 1:30,4:00 and 6am. The bathroom needed work as there were cracks in the calking. Bugs were getting into the bathroom. We checked out and didn't stay the second night because of the issues. We should be refunded our payment. "

"The place is a dump. The staff was rude and not helpful."

"Room, breakfast and location was good. Staff was very good. "

"I stayed here for 9 days the first few days were okay. Rooms were nothing like in photos. 2 of the front desk clerk’s were extremely rude and disrespectful and treated me like I was freeloading. Telling me I had to leave because they didn’t check their computer to show I had rebooked the room and talked to me horribly in front of my 5 year old daughter. They had breakfast for only 2 of the 9 I was there not even having milk for the cereal. I was getting a coffee and was told rudely there is no breakfast like I couldn’t see they put nothing out and I had to say I was filling my coffee if that’s okay because I paid a total of $1098.72 for my subpar conditions. If I would have had a car with me at the time I would’ve gone somewhere else in a heartbeat. Pool was closed the entire time and when I asked if it would be open anytime soon I was rudely told no. You can definitely find a better motel for a better price. I would definitely recommend at all costs to avoid this poorly run establishment!!!"

"Property could use some updating, ice machines out of service (no sign), customer service hit or miss (some fantastic, some miserable). Expected more for the price we paid. "

"Good AC Comfortable beds Very basic room Tiny bath Needs some updating / repairs Adequate for one night stay"

"Easy check in and out clean and quiet room"