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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Lakefront hotel with free breakfast and spa services

Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Exterior
Deluxe Room, 1 King Bed, Balcony, Lagoon View
Deep-tissue massages, Swedish massages, massages
Exterior
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$488
includes taxes & fees
4 July - 5 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 40.88 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 43.74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 77.19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 43.74 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 45.57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 77.19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
609 Costera, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 2 min walk - 0.2 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Municipal Spa of Bacalar - 5 min drive - 4.3 km
  • Fort of San Felipe - 5 min drive - 4.7 km
  • Laguna Bacalar Ecological Park - 7 min drive - 5.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬6 min drive
  • ‪Las Quekas Bacalar - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Upscale hotel remodelled in 2024 and located near Lake Bacalar
You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Azulea Bacalar Hotel & Spa - Lagoon Front. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • A porter/bellboy, luggage storage and outdoor furniture
  • A water dispenser
Room features
All guest rooms at Azulea Bacalar Hotel & Spa - Lagoon Front have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 55-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

English, Spanish

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
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9.8 out of 10, Exceptional, 118 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on 4 July 2025 start from AU$488.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azulea Bacalar Hotel & Spa - Lagoon Front pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Azulea Bacalar Hotel & Spa - Lagoon Front?

Checkout is at noon.

Where is Azulea Bacalar Hotel & Spa - Lagoon Front located?

Situated on the waterfront, this hotel is within a 10-minute walk of Cenote Azul and Lake Bacalar. Cenote Cocalitos and Cenote Esmeralda are also within 1 mile (2 km).

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Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025

10/10 Excellent

CAMERINA GOMEZ

Liked: Cleanliness, amenities, property conditions & facilities
El acceso a la laguna increíble y en general súper agradable la estancia; Únicamente 2 cosas que recomiendo; 1 colocar un bote de basura en la habitación ya que solo había en en sanitario. 2.-Ampliar las opciones de desayuno.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposo y yo amamos el lugar y la excelente atención y amabilidad de todo el personal. El lugar es increíble
Stayed 5 nights in Jun 2025

10/10 Excellent

Arturo Misael

Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo el lugar, tranquilo, acceso a la laguna caminando de tu habitación, la vista espectacular
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativa lograda de descanso

Excelente estancia y hermosa lugar
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Laura Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, tener agua a disposición, los espacios, diseño. Quizá falta limpieza en su lago estancado. Si tuve un tema de seguridad ya que entregaron mi habitación a otros huéspedes y estaba yo dentro de ella. Argumentaron que los huéspedes nuevos tomaron la llave máster (eso es aún más grave), pero aún así creo que debieron acompañarles y asignarles ellos la correcta. Falta marcar las llaves y una simple disculpa no arregla el mal momento, debieron hacerme sentir más cómoda o algo…
Stayed 3 nights in Feb 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar . El.precio lo vale por las instalaciones
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

juan carlos

Cara para lo que ofrece..
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ikke 5 stjerner

Hotellet var langt fra 5 stjerner men servicen var bra. Alt i alt overpriset for tilstanden det er i nå.
Stayed 2 nights in Dec 2024

8/10 Good

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024