6/10 Okay
SUSAN
23 May 2022
Liked: Staff & service
Disliked: Cleanliness
Sorry, but I'll pass
I was disappointed in the condition of the room I was originally given. It did not have the king-sized bed I had reserved, but it did have two beds, which was not a real problem. However, the sheets were stained and threadbare, the room had been drenched in flowery freshener, there was dirt (with dead bugs) in the room corners, there were fixings for coffee but no coffee maker, and the television remote did not work. When I inquired about the condition of the sheets, I was assured that they were clean, but within a few minutes, my husband and I were moved into a different (much better) room. The staff was kind and accommodating and tried to make everything better. (Also, even though a continental breakfast is advertised on-line, there was no breakfast, and we could find no place in Baird that served a quick breakfast.)
SUSAN
Stayed 1 night in May 2022