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"beautiful place "

"It was very nice and clean "

"Desayuno bufet bueno, la chica que nos dio la habitacion muy agradable."

"Great hotel and location"

"Very nice and friendly staff."

"We checked in at the posted check in time but had to wait 50 minutes for our room to be ready. Staff said that our room was the only one of its class and that's why we had to wait, but we saw several other parties who also had to wait. During all this, staff socialized with each other rather than focusing on work. Two days later when we checked out, we had to wait a very long time for an elevator as 3 of the cleaning staff were seemingly stopping at every floor, chatting with each other, and then allowing the elevator to move. We also found the included breakfast completely depressing. The eggs had a green-blue tint, the beans were far too orange in color, the fruit did not seem fresh, and the coffee was truly horrible. We did not even try the included breakfast our second morning. "

"Exotic, unique architecture. Amazing variety of spaces. Great views. Staff mostly excellent though front desk staff is not up to standard "

"This hotel is always a pleasure to be. It’s close to Plaza Mayor, walkable and with many stores I needed during my trip. The food is great, the staff very friendly. I will continue selecting this in my future trips to Leon "

"Nice stay"