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Shah Palace Luxury Museum Hotel

3.0 star property
Hotel with free breakfast, steps from Baku City Circuit

Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Front of property
Junior Double Room | Terrace/patio
Superior Double Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Boyuk Qala Street 47, Baku, AZ1000

What's nearby

  • Baku City Circuit - 1 min walk - 0.0 km
  • Fountain Square - 3 min walk - 0.3 km
  • Maiden's Tower - 3 min walk - 0.3 km
  • Palace of the Shirvan Shahs - 5 min walk - 0.5 km
  • Nizami Street - 5 min walk - 0.5 km

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Cup Cup Coffee - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Bomond - ‬6 min walk
  • ‪Paul - ‬5 min walk

About this property

Shah Palace Luxury Museum Hotel

Hotel near Baku City Circuit
Located close to Maiden's Tower and Fountain Square, Shah Palace Luxury Museum Hotel provides a free breakfast buffet, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), tour/ticket information and concierge services
  • Luggage storage, a banquet hall and a front desk safe
  • ATM/banking services, a 24-hour front desk and coworking spaces
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Shah Palace Luxury Museum Hotel include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • 40-inch TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Azerbaijani, English, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 7 June 2025 to 10 June 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 35.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Frequently asked questions

Is Shah Palace Luxury Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shah Palace Luxury Museum Hotel?

This hotel doesn't offer parking.

What time is check-in at Shah Palace Luxury Museum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Shah Palace Luxury Museum Hotel?

Checkout is at noon.

Does Shah Palace Luxury Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 40 per vehicle applies.

Where is Shah Palace Luxury Museum Hotel located?

Located in Baku Old City, this hotel is within a 5-minute walk of Baku City Circuit and Maiden's Tower. Palace of the Shirvan Shahs and Fountain Square are also within 10 minutes. Icherisheher is 8 minutes by foot.

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Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 143 reviews
Rating 8 - Good. 42 out of 143 reviews
Rating 6 - Okay. 19 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 5 out of 143 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff
Stayed 1 night in Mar 2025

6/10

Inside Old City so good. But cars cant come inside old city
Stayed 3 nights in Mar 2025

10/10

The staff were very helpful and courteous. Thoroughly recommend this hotel due to comfort, staff, food, location, cleanliness and amenities
Stayed 3 nights in Oct 2024

10/10

Very clean, very quiet, have delicious breakfast. The staff were great.
Stayed 2 nights in Jun 2024

10/10

The Shah Palace Luxury Museum Hotel is a beautiful historic hotel in the heart of the old city. The breakfast was excellent, and the staff was very professional and were always helpful.
Stayed 4 nights in Jul 2024

10/10

Very good historical place.
Stayed 2 nights in Jul 2023

10/10

Fantastic property. Great rooms, service and amazing breakfast. Make sure you chill at the restaurant across the street for some Tea and sweets.
Stayed 2 nights in Jun 2024

10/10

What an excellent location, right in the heart of the historic Old town. Spacious, beautiful room with a balcony adorned with young grape plant and the view of the old town and beyond. Very friendly and helpful staff. Lots of option to eat in and around the area. Walking distance to all the major attractions of this beautiful city
Stayed 2 nights in Aug 2024

10/10

The hotel is excatly like it’s name, it’s a palace, it’s nice, big and clean. Location is brilliant, you will be walking distance to most of the tourists places, staff are very friendly and helpful, good restaurant and a rooftop bar, overall it’s a great choice
Stayed 3 nights in Sep 2024

10/10

Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

8/10

The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you!
Stayed 2 nights in Feb 2025

10/10

It is a historical building converted to a hotel, right at the entrance to the old city. Even the tour guides bring their guests to show historical things. Impressed how the hotel is showcasing historical artifacts. Great place to walk around. Spacious rooms and free sauna.
Stayed 2 nights in Jul 2024

10/10

The Shah Palace is an amazing hotel - by far the best on our trip. The staff are extremely helpful and friendly!
Stayed 3 nights in Oct 2023

6/10

Good
Stayed 1 night in Sep 2024

10/10

This beautiful museum hotel is most convenient to many famous places in Baku. We loved it.
Stayed 14 nights in Jun 2023

10/10

What an excellent hotel! Incredibly friendly and helpful staff, wonderful location right inside the city gates to the Old City, only steps from wonderful restaurants and shopping. There are amazing sights just blocks from the hotel as well like the Maiden Tower. Stay here if you can!
Stayed 4 nights in Oct 2023

4/10

I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them.
Stayed 4 nights in Mar 2025

2/10

The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again.
Stayed 3 nights in Apr 2025

10/10

Prize winning design , best location possible, great service, very good food. Will be returning.
Stayed 3 nights in Oct 2022

10/10

Shah palace hotel i Baku Azerbaijan is a true joy to be in , we were with couple of friends there stayed 5 days and every day was more fun then the previous one. The day starts with an AMAZING breakfast with wonderful kitchen staff and Breakfast manager. there us a wonderful SPA, AND GYM over all its a 10 out of 10 .
Stayed 1 night in Sep 2023

8/10

Nice hotel in the old town in Baku, with very good location. Breakfast was ok, but maybe missing something for a western european person, if that is important for you. Ok when it comes to cleaning. Could have had les fake flowers and decorations...
Stayed 5 nights in Nov 2022

6/10

The property is beautiful in a good location. Restaurant is good. Staff have very poor English and service awareness. We had to call multiple times for basic services as toilet paper, pillows.
Stayed 4 nights in Oct 2023

6/10

Right…. The only best things about this hotel is the location and the view from lobby. Rooms furniture is quite old, no charging points for phone, room service is really poor and the people at reception are not really helpful. The shower soap and shampoo provided in bathroom smells pathetic. The overall quality of hotel is not good enough for me to say i will stay there again, the location is the only plus point and nothing else much.
Stayed 6 nights in Jul 2024

6/10

The view of the room wasn’t good and the furniture too old .
Stayed 4 nights in Apr 2024

4/10

They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning.
Stayed 1 night in May 2024