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Sheraton Lampung Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa
your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sheraton Lampung Hotel

Outdoor pool
Outdoor pool
Property amenity
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast (USD 10 per person)
Reviews
7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Gym
    GymGym

Explore the area

Map
Jalan Wolter Monginsidi No 175, Bandar Lampung, Lampung, 35401
  • Popular LocationKrakatau Monument18 min walk
  • Popular LocationMall Kartini2 min drive
  • Popular LocationLampung University9 min drive
  • AirportBandar Lampung (TKG-Radin Inten II)45 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Mar 2, 2019
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Room options

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Day bed
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Day bed
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Day bed
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Day bed
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

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The price is AU$74
includes taxes & fees
7 July - 8 July
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About the area

Bandar Lampung

Located in Bandar Lampung, Sheraton Lampung Hotel is in the city centre. Mall Kartini and Mall Boemi Kedaton are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sampenan Beach and Mutun Beach. Looking to enjoy an event or a game while in town? See what's happening at Pahoman Stadium or Sumpah Pemujda Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Bandar Lampung travel guideOpens in a new window

What's nearby

  • Krakatau Monument - 18 min walk
  • Mall Kartini - 2 min drive
  • Ash-Shifa Maternity Hospital - 3 min drive
  • Pahoman Stadium - 3 min drive
  • Lampung University - 9 min drive

Getting around

  • Tanjungkarang Station - 9 min drive
  • Bandar Lampung (TKG-Radin Inten II) - 45 min drive

Restaurants

  • ‪Nasi Uduk & Ayam Goreng Toha - ‬16 min walk
  • ‪Swiss-Café Restaurant - ‬13 min walk
  • ‪D'Terrace Café - ‬15 min walk
  • ‪Darlene's The Hibachi Steak - ‬9 min walk
  • ‪RM Dua Saudara III - ‬8 min walk

About this property

Sheraton Lampung Hotel

Family-friendly hotel in the business district
At Sheraton Lampung Hotel, you can look forward to a poolside bar, a free manager's reception and a terrace. Indulge in a deep-tissue massage, reflexology and aromatherapy at Alaya Spa, the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, meeting rooms and concierge services
Room features
All 110 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge), free cots/infant beds and day beds
  • Bathrooms with showers and hairdryers
  • 32-inch HDTVs with premium channels and DVD players
  • Balconies, recycling and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 7 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.94 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 20
  • New Year's Eve (31 December) Gala Dinner per adult: USD 30

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 7 for children
  • Airport shuttle fee: USD 110 per person (one-way)
  • Rollaway bed fee: USD 30.94 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lampung
Hotel Sheraton Lampung
Lampung Hotel
Sheraton Hotel Lampung
Sheraton Lampung
Sheraton Lampung Bandar Lampung
Sheraton Lampung Hotel
Sheraton Lampung Hotel Bandar Lampung
Bandar Lampung Sheraton
Sheraton Bandar Lampung
Sheraton Lampung Hotel Hotel
Sheraton Lampung Hotel Bandar Lampung
Sheraton Lampung Hotel Hotel Bandar Lampung

Frequently asked questions

Does Sheraton Lampung Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sheraton Lampung Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Lampung Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Sheraton Lampung Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Sheraton Lampung Hotel?

Checkout is at noon.

Does Sheraton Lampung Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 110 per person applies.

Where is Sheraton Lampung Hotel located?

This family-friendly Bandar Lampung hotel is located in the entertainment district, within 1 mi (2 km) of Krakatau Monument and Lampung Provincial Museum. Mall Kartini and Thay Hin Bio Temple are also within 2 miles (3 km).

Sheraton Lampung Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ARJUN SUNDARSINGH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a great Property.

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property and the room is smelly. I have asked to change the room twice which was the renovated one but even the renovated one was still bad
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on swimming pool, shower splash thru the lower gap on the glass door makes puddles is n the bathroom.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Gary

Disliked: Staff & service, room comfort
Not Sheraton standards
The price you will pay will be very cheap. However in all but name this is not a Sheraton. Do not expect high standards. The bathroom is old and dated and the bed has seen better days. Aircon is all but broken. However, the building overall is quite well maintained. Service is very hit and miss especially in the restaurant. The place is not terrible - lower your expectations to a 2 star level and you will probably be quite happy.
Stayed 3 nights in Nov 2018

6/10 Okay

Agustinus edi

3.5/5
Stayed 2 nights in Oct 2018

10/10 Excellent

C, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a great night stop over for our trip home. Staff were very friendly and helpful, room was as advertised, hot shower and soft beds were wonderful. Pool pavilion area at night looked spectacular.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
A comfortable and pleasant hotel. Rooms are away from the road and quiet. Spacious and clean rooms. Service is prompt and good. In house restaurant food is mediocre only.
Stayed 3 nights in Aug 2018

2/10 Terrible

ash, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a very large blood stain on the bed skirt when we arrived. Whe has to ask the staff to change it. We also ordered room service and asked for no capsicum on one of the pizza. When it arrived with capsicum on the pizza the staff tried to argue it was paprika (it definitely was not) and the prices are exuberant for what you are given. The food was average at best. Will not be staying here again and has certainly given us terrible expectations of Sheraton as a company.
Stayed 1 night in Aug 2018

4/10 Poor

August

Liked: Cleanliness
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Nice hotel older and currently being renovated
Renovations make access difficult and uncomfortable lobby not air conditioned No lifts to floor 3 Hotel charges are all 5 star prices but service and facilities 2-3 star. I would recommend guests choose other hotels until sheraton returns to its original quality and service standards Rooms that are open are still good but general hotel facilities lacking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Staff... Hospitable Hotel...
The staff was very friendly... It make the stay a very pleasant one... Will definitely stay there again next time...

6/10 Okay

MUHAMAD NOOR, putrajaya

Liked: Cleanliness
Disliked: Staff & service
fair
ok.. but hotel didnt provide transport to go there... no breakfast provide through this booking..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in Lampung!
Staff members are always kind and warm. They even know your name. Great pool area. Gym and some rooms have had a bit of water damage over the years but nothing too major. I always enjoy staying at this property when in Lampung. The place has a cozy feel to it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Will come again
Good Staff. Will come again. Big space. Good for kids

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
nice hotel and the staff are very friendly and helpful. rooms are tidy but old and in need of a tickle up. not sure if garlic goes with peanuts at the bar though but thats a personal opinion

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Nice stay and great friendly service. Located a bit away from the main town area so a fair walk to restuarants. Nice pool and breakfast. Very helpful staff.

8/10 Good

Andrew, Tasmania

Liked: Staff & service, property conditions & facilities, room comfort
Exceptional staff.
Great staff who are very friendly and helpful. Nice pool and grounds. Food is ok but not great. Classic older Indo style hotel with character showing a bit of age.

8/10 Good

Tommy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The staffs service was excellent. Price is good.Will stay there when I am in Lampung.

10/10 Excellent

adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ann, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Easy run to airport

2/10 Terrible

Michael, Jakarta

Disliked: Cleanliness, staff & service, room comfort
I will NOT stay there again!
I decided to stay at this Hotel for a 3 day trip to get out of Jakarta. My stay at this Hotel was not a good experience. Here are the small things: The restaurant was out of natural mineral water so I had to purchase the expensive sparkling water. My food order took 45 minutes to come out every time. The smell of burning trash filled my hotel room in the mornings. The water temperature in the shower varied often and it flooded the bathroom floor. But those issues didn't really bother me, as I am an easy going guy. What bothered me was using their car service. The driver dropped me off late and told me to give him the payment. The next morning the front desk asked me for the same payment. Well the driver lied and said I never paid him. Instead of the front desk taking my side, they made me debate with him in the lobby. This is after using the same car service for 3 days and me paying them generously. Next time I will try Novotel, which I should of done in the first place. Lesson learned!