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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Lobby sitting area
Indoor pool
Lobby
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is AU$182
includes taxes & fees
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Hot tub
Pet-friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (2054)
The price is AU$206
includes taxes & fees
1 Dec - 2 Dec
The Fox Hotel and Suites
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About the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Tunnel Mountain - 5 min drive - 2.2 km
  • Upper Hot Springs - 7 min drive - 5.4 km
  • Banff Gondola - 8 min drive - 5.5 km
  • Banff Springs Golf Club - 9 min drive - 5.3 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel near Banff Lake Louise Tourism Bureau
Located close to Tunnel Mountain and Banff Springs Golf Club, Banff Caribou Lodge and Spa provides a playground, dry cleaning/laundry services and a fireplace in reception. Indulge in a facial, a body treatment and a massage at Red Earth Spa, the on-site spa. Yoga classes are offered at the gym; the property also has a bar, a business centre and a sauna. In addition to a hot tub and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), 2 meeting rooms and concierge services
  • A banquet hall, a lift and massage treatment rooms
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 190 rooms offer comforts such as premium bedding, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Heating and fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows dogs (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 1 Dec 2024 start from AU$181.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Banff Caribou Lodge and Spa?

Self-parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Checkout is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in Uptown District, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau, and within 3 mi (5 km) of Tunnel Mountain and Banff Springs Golf Club. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 17 minutes by foot.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1265 out of 2414 reviews" "
Rating 8 - Good. 640 out of 2414 reviews" "
Rating 6 - Okay. 331 out of 2414 reviews" "
Rating 4 - Poor. 107 out of 2414 reviews" "
Rating 2 - Terrible. 71 out of 2414 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Th
Stayed 3 nights in Nov 2024

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cosy, warm, quiet and clean. Would recommend

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to the center. ROAM access
Stayed 1 night in Nov 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Aimee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Practical and quaint. Loved the local toiletries in the room. Cozy Christmas decorations and warm lodge fireplace offered a warming atmosphere. Staff were very accommodating when we were traveling with our two kiddos and dog. However, staying on the main level would have been a little more ideal when travelling with pets. Hot tub area was a nice touch but was really crowded and the clorine was REALLY strong. Overall it was a nice stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed hiking in the beautiful mountains and dining options in Banff were fabulous. There are lots of variety and good gluten-free options. The spa was very relaxing. The hot tub was not an option as the amount of chemical in it made my ears burn as soon as we opened the door so.we did not use it at all
Stayed 3 nights in Nov 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here for one weekend once a year for the past 5 years. It’s got everything I need
Stayed 2 nights in Nov 2024

10/10 Excellent

alicia

Stayed 3 nights in Oct 2024

4/10 Poor

Rowena

I didn’t know they’re having a maintenance, the pools were closed,
Stayed 1 night in Nov 2024

10/10 Excellent

Kathery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is very limited, and also outside parking. You have to go back to the hotel early to be able to find parking inside the property.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy Mark

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ma dulce ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and accommodating especially Farooq in the reception. The hotel has adequate parking space. A free 3 day pass for public transport is a good perk too.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample underground parking. HUGE hot tub!
Stayed 2 nights in Nov 2024

4/10 Poor

Md. Yeasin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, I am disappointed . I don’t think the room rate was worth it. The cleanliness can be rated as 0 . I saw stool stain on the commode. On the bed sheet there was stain of lipstick and don’t know what else!! I had to go to the front desk at least 3 times to change the key fobs as they were not working. The hot tub was dirty and there was not enough towel. Even the close the hot tub from Nov 17-20 and they even didn’t inform us earlier. The room was 300 Sq feet according to their website but 1/4 of the room was a wastage because of the structure. Only thing that we like was the bus pass . They provided us bus pass for 3 days. I won’t never recommend this hotel to my F&F and I will never go there !
Stayed 1 night in Nov 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to downtown and had a few restaurants at walking distance. The hot pool was a good spot to relax after a day in the cold November air.
Stayed 2 nights in Nov 2024

10/10 Excellent

TREVOR, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Experience
Stayed 1 night in Nov 2024

10/10 Excellent

Jiadong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, a little bit far from town. Keg is in this property which is my favorite. Sauna and hot bath available. Overall good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lioubov

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Hotel was clean and cozy. Free parking. The lobby is beautiful and loved the complimentary coffee in the morning! Everyone and especially the kids loved the hot pool. Only 10 minute walk to downtown Banff. Will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Oct 2024

8/10 Good

Keith

Business traveller
Liked: Staff & service, property conditions & facilities
Property was good, room was clean. It did take about 10 mins to check in as there was no one at the front counter. Over all, it was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love our time at the Caribou Lodge! It was so wonderful to be right there on Banff Avenue in walking distance of everything. They even gave us a free bus pass each to get around the town even faster. The room and entire hotel were clean, and well maintained.
Stayed 5 nights in Nov 2024

10/10 Excellent

iinakay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Location is good, but there is not enough parking for registered guests.
Stayed 1 night in Nov 2024