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Otter Hotel

4.0 star property
Banff hotel in Uptown District with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Otter Hotel

Restaurant
Mountain view
Lobby sitting area
Lobby
Hotel Room 2 Queen Beds
VIP Access

Reviews

10 out of 10

Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The price is AU$272
includes taxes & fees
5 Jan - 6 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Wet bar
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Balcony
Air conditioning
Fridge
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Wet bar
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Rooftop pool

Hotel Canoe and Suites

Hot tub
Pet-friendly
Parking included
Free WiFi
9.6 out of 10, Exceptional, (998)
The price is AU$284
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel Canoe and Suites
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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 19 min walk - 1.7 km
  • Tunnel Mountain - 5 min drive - 2.5 km
  • Upper Hot Springs - 9 min drive - 5.8 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Upper Hot Springs
A fireplace in reception, a restaurant and a bar are just a few of the amenities provided at Otter Hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • An electric car charging station, a lift and smoke-free property
  • Multilingual staff, a 24-hour front desk and luggage storage
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Fridges, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 29 Dec 2024, prices found for a 1-night stay for 2 adults at Otter Hotel on 5 Jan 2025 start from AU$271.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier and Surprise Corner. Banff National Park Information Centre and Banff Lake Louise Tourism Bureau are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried out this new hotel in Banff. They are sister hotels with the Canoe hotel next door. While not 100% complete, the service was great and the rooms very clean. The rooftop hot tub next door was super warm in the cold wintertime. And the restaurant was quaint and food was great. As a platinum hotels.com member I was upgraded and received a $25 dining credit. And the front receptionist Petra was super helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Hanson

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay in the superior king sweet, definitely a romatic get away style room !
Stayed 2 nights in Dec 2024

10/10 Excellent

Vera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous new hotel in Banff. We had a great time at the Otter hotel in Banff. Great service, beautiful decor, and exceptional cleanliness. We will be back.
Stayed 1 night in Dec 2024