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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel in Banner Elk with free breakfast and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Lobby
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Lobby
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning
The price is AU$236
includes taxes & fees
5 Jan - 6 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds
Exterior

Graystone Lodge, Ascend Hotel Collection

Pool
Breakfast included
Pet-friendly
Parking included
9.4 out of 10, Exceptional, (739)
The price is AU$187
includes taxes & fees
5 Jan - 6 Jan
Graystone Lodge, Ascend Hotel Collection
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About the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 11 min walk
  • Sugar Mountain Resort - 5 min drive
  • Beech Mountain Resort - 14 min drive
  • Hawksnest Tubing Park - 17 min drive
  • Grandfather Mountain - 19 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Bar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel near Sugar Mountain Resort
You can look forward to free full breakfast, a garden and a gym at Best Western Mountain Lodge at Banner Elk. In addition to a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Luggage storage, a 24-hour front desk and concierge services
  • Smoke-free property, a vending machine and a front desk safe
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 100 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with shower/bath combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 29 May to 05 September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Does Best Western Mountain Lodge at Banner Elk have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Best Western Mountain Lodge at Banner Elk?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Mountain Lodge at Banner Elk on 5 Jan 2025 start from AU$236.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Mountain Lodge at Banner Elk pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Mountain Lodge at Banner Elk?

Self-parking is free at this property.

What time is check-in at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Mountain Lodge at Banner Elk?

Checkout is at 11:00 AM.

Where is Best Western Mountain Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is 0.5 mi (0.9 km) from Lees-McRae College and 2 mi (3.1 km) from Sugar Mountain Resort. Banner House Museum and Sugar Creek Gem Mine are also within 2 miles (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JAEHWA

Travelled with family
Liked: Cleanliness, staff & service
Old
Stayed 1 night in Dec 2024

8/10 Good

Chih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot breakfast. Very friendly and courteous staff.
Stayed 1 night in Dec 2024

10/10 Excellent

sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 1 night in Dec 2024

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, staff & service
Staff was awesome from night clerk to breakfast attendant to the check out clerk. Room was nice but it was quite noisy upstairs, outside, even had a Pitt bull barking outside our door late at night. So neither of us got much sleep.
Stayed 1 night in Dec 2024

8/10 Good

Aaron

Travelled with family
Liked: Staff & service
it is what it is: the only game in Banner Elk.
Stayed 1 night in Dec 2024

8/10 Good

Luheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2024

6/10 Okay

Dan

Stayed 3 nights in Sep 2024

10/10 Excellent

Averie

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean place to stay. Loved how convenient it was to everything. We only stayed a night. Unfortunately it was very loud starting at 5am. From people being loud to garbage being collected, all before 6am. But thankfully everything else was very good, including it being clean and the breakfast offered was very nice. I do recommend trying them as my experience may have been just a fluke.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here in the aftermath of Hurricane Helene after being trapped in Banner Elk. Despite having no electricity, water, cell service, phone or internet the management, staff and everyone else there all came together as a community and worked together to do everything possible for each other and everyone there and to keep everyone's spirits high Despite all the tragedy and destruction. We will forever remember the smiling faces, kindness and support offered by the wonderful people here. May God bless you and yours.
Stayed 1 night in Sep 2024

10/10 Excellent

Ella

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Had easy parking. It was clean and had comfortable beds and pillows. Although the shower head was tiny it done it's job. Could definitely use an upgrade on the shower head. But other then that breakfast was good and the stay was nice and quiet.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room smelled old, carpets need to be ripped out and overall rooms need to be updated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
My friend had an accident while we were staying here. Everyone was very thoughtful and helpful!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient!
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for a couple of days. The bathroom was really small and there were no elevators. But for us it was fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to OZ Very friendly and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brick

Liked: Cleanliness, staff & service, property conditions & facilities
Vry nice
Stayed 1 night in Sep 2024

6/10 Okay

gwendolyn

Travelled with family
Liked: Cleanliness, staff & service
Thought it had a pool and it use too but its been drained and damaged. It did have a microwave and fridge in room which was a plus. No elevator so if you have a lot of luggage you wanna be on 1st floor
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Breakfast in the mornings was excellent as well. A variety of items so it pleases everyone. I'm not a coffee drinker so I'll add that you should offer a hot chocolate for those that want a warm drink in the morinng. This hotel was close to shops and restaurants that were great as well. I would stay here again if I make it back to this resort area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Travelled with family
Great hotel to stay at.
Stayed 2 nights in Sep 2024