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Sangay Spa Hotel

3.5 star property
Family-friendly hotel with full-service spa and 24-hour health club

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Front of property
View from property
1 bedroom, desk, free WiFi, bed sheets
Interior
Plaza Sangay Matrimonial
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Room service

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Room options

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Showing 6 of 6 rooms

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Smart TV
Separate bedroom
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Cable channels
In-room safe
Pet friendly
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Termas de la Virgen - 1 min walk - 0.1 km
  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Banos Central Market - 8 min walk - 0.7 km
  • Sebastian Acosta Park - 8 min walk - 0.7 km
  • The Tree House - 16 min drive - 8.7 km

Getting around

  • Ambato Station - 49 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 170 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel
A poolside bar, a garden and a playground are just a few of the amenities provided at Sangay Spa Hotel. Indulge in a massage, hydrotherapy and a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the 24-hour health club, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • An outdoor tennis court, smoke-free property and luggage storage
  • A front desk safe, concierge services and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms have comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 36-inch Smart TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 137 reviews
Samari Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sangay Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sangay Spa Hotel?

Self-parking is free at this property.

What time is check-in at Sangay Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sangay Spa Hotel?

Checkout is at noon.

Where is Sangay Spa Hotel located?

This family-friendly Baños de Agua Santa hotel is within a 10-minute walk of Termas de la Virgen, Chocolate Magic Factory and Banos Central Market. Juan Montalvo Park and Sebastian Acosta Park are also within 10 minutes.

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Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 232 reviews
Rating 8 - Good. 48 out of 232 reviews
Rating 6 - Okay. 16 out of 232 reviews
Rating 4 - Poor. 9 out of 232 reviews
Rating 2 - Terrible. 7 out of 232 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Stayed 2 nights in Mar 2025

10/10

The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10

The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10

Everything, breackfast includes the best
Stayed 3 nights in May 2025

10/10

Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10

Great place with a good location.
Stayed 1 night in Sep 2024

10/10

Great place and location.
Stayed 2 nights in Aug 2024

10/10

Beautiful place

10/10

Everything ok
Stayed 1 night in May 2025

10/10

Love the hotel clean and has a nice view of the cascade
Stayed 1 night in Sep 2024

10/10

The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
Stayed 2 nights in Oct 2024

10/10

The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Stayed 3 nights in Sep 2024

10/10

Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Stayed 4 nights in Oct 2024

10/10

Great service by the front desk and staff
Stayed 1 night in Jul 2024

10/10

Family friendly property.
Stayed 1 night in Aug 2024

6/10

The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

10/10

Awesome place, great service
Stayed 1 night in Jun 2024

10/10

Quiet and clean room. Best breakfast with a nice view
Stayed 1 night in Aug 2024

10/10

The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
Stayed 1 night in Aug 2024

10/10

Friendly staff. Great location
Stayed 1 night in Mar 2023

10/10

I totally enjoyed my time at the Sangay Spa hotel, next time i visit Banos there is no other hotel I would stay at than the Sangay Spa Hotel
Stayed 2 nights in Aug 2022

10/10

Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
Stayed 2 nights in Aug 2024

10/10

Beautiful location and our rooms looked directly at the waterfall. Rooms were large and beds comfortable
Stayed 1 night in Nov 2022

10/10

Beautiful
Stayed 1 night in Sep 2024

10/10

I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Stayed 1 night in Jul 2024