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"This was the best experience of the trip so far. The staff is extremely friendly and responsive, and their service is very professional. They helped us carry our luggage proactively, without us having to ask. The facilities are luxurious, and the Christmas decorations were fabulous."

"It was great, as expected"

"Wonderful experience Very helpful staff and friendly Would go back again"

"The hotel offers an excellent environment with a relaxing and pleasant ambience. Cleanliness is well-maintained throughout the premises, making the stay comfortable and enjoyable. The only downsides are that the hotel is located slightly away from the central shopping area, which may require additional travel time, and the in-room TV does not support HDMI connection, which can be inconvenient for guests who wish to connect their own devices. Overall, it’s a great place to stay if you don’t mind being a little further from the main shopping district."

"The room I booked had a large comfortable bed and an extremely well-lit and half-open spaced spacious bathroom. I especially loved that they offered a smart bidet and a large bathtub. They even used robot for deliveries to my room so I don't need to go down to the lobby for pick-ups or feel awkward when I opened door with pajamas on to retrieve deliveries. The hotel is around 10-15 mins drive away from ShenZhen international airport so it was pretty close. There's a large cafe/coffee bar with lots of comfy seats on lobby level so hanging out with clients/friends or working on laptop was a breeze. Staff were friendly, helpful, and efficient. I am happy with my overall experience at this hotel."

"Yes"

"Great staff service good rooms. And shuttle services to airport and the fair"

"Perfect stuff. Perfect breakfast "

"The staff are very helpful and everyone very friendly. Especially Cindy on reception desk and the porter at the front. Always happy to assist and made stay very pleasurable indeed. Buffet breakfast is wide choice for all tastes and consistently well prepared and delicious. Will be staying again. "