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Hotel Exe Cristal Palace

4.0 star property
Hotel with a restaurant, steps from Rambla de Catalunya

Photo gallery for Hotel Exe Cristal Palace

Double or Twin Room, Terrace
Lobby
Bar (on property)
Double or Twin Room, Terrace | View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room, Terrace

Double or Twin Room, Terrace

Double or Twin Room, Terrace

7.4 out of 10
Good
(3 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, 1 Bedroom (with Extra Bed)

Triple Room, 1 Bedroom (with Extra Bed)

Triple Room, 1 Bedroom (with Extra Bed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 2 Large Single Beds and 1 Single Bed

View all photos for Basic Room

Basic Room

Basic Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Diputacio 257, Barcelona, 08007

What's nearby

  • La Rambla - 5 min walk - 0.4 km
  • Casa Batllo - 5 min walk - 0.4 km
  • Plaça de Catalunya - 6 min walk - 0.6 km
  • Barcelona Cathedral - 15 min walk - 1.3 km
  • Sagrada Familia - 3 min drive - 2.1 km

Getting around

  • Passeig de Gracia Station - 2 min walk
  • Barcelona Paseo de Gracia Station - 3 min walk
  • Barcelona El Prat Airport (BCN) - 31 min drive

Restaurants

  • ‪METRO Barceloneta - ‬2 min walk
  • ‪Ciutat Comtal - ‬2 min walk
  • ‪Oassis Natural Cooking - ‬3 min walk
  • ‪Vinitus - ‬3 min walk
  • ‪Five Guys Paseo de Gracia - ‬3 min walk

About this property

Hotel Exe Cristal Palace

Upscale hotel near Casa Batllo
A short walk from Passeig de Gràcia and Plaça de Catalunya, Hotel Exe Cristal Palace provides dry cleaning/laundry services, car hire on-site and a bar. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Meeting rooms, a banquet hall and a ballroom
  • Free newspapers, wedding services and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 149 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Languages

Catalan, English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 26 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HB-000372

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cristal Palace Eurostars
Eurostars Cristal
Eurostars Cristal Palace
Eurostars Cristal Palace Barcelona
Eurostars Cristal Palace Hotel
Eurostars Cristal Palace Hotel Barcelona
Eurostars Cristal Palace Barcelona, Catalonia
Hotel Exe Cristal Palace Barcelona
Exe Cristal Palace Barcelona
Exe Cristal Palace
Hotel Exe Cristal Palace Hotel
Hotel Exe Cristal Palace Barcelona
Hotel Exe Cristal Palace Hotel Barcelona

Frequently asked questions

Is Hotel Exe Cristal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Exe Cristal Palace?

Self-parking is available for EUR 26 per day.

What time is check-in at Hotel Exe Cristal Palace?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Exe Cristal Palace?

Checkout is at noon.

Where is Hotel Exe Cristal Palace located?

Located in Eixample, this hotel is within a 5-minute walk of Rambla de Catalunya, Passeig de Gràcia and Casa Batllo. Plaça de Catalunya and La Rambla are also within 10 minutes. Passeig de Gracia Station is only a 2-minute walk and Barcelona Paseo de Gracia Station is 3 minutes.

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Hotel Exe Cristal Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 938 reviews
Rating 8 - Good. 398 out of 938 reviews
Rating 6 - Okay. 163 out of 938 reviews
Rating 4 - Poor. 73 out of 938 reviews
Rating 2 - Terrible. 25 out of 938 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, with great transport links but also in walking distance of lots of tourist landmarks. Very clean hotel and lovely polite staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Good location near las ramblas. Walkable to sagrada familia.
Stayed 1 night in Oct 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, its location is great.
Stayed 3 nights in Apr 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff and good breakfast.
Stayed 7 nights in Apr 2023

10/10 Excellent

Roberto

Liked: Amenities
Close to restaurants and shopping stores.
Stayed 2 nights in May 2024

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was tiny, the bathrooms need renovation, but it is very well located, breakfast was good, and staff was great.
Stayed 2 nights in May 2024

8/10 Good

Ihab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location near center, bus station and store shops, very good breakfast.
Stayed 4 nights in Jul 2022

6/10 Okay

Susanne

Liked: Cleanliness
It’s location was about the only good thing.

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel needing an update in washrooms but staff very helpful and pleasant
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in a good location, so we could walk most places.
Stayed 5 nights in Aug 2023

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and a delicious breakfast that was reasonably priced. Staff were friendly and accommodating. Great value.
Stayed 1 night in Sep 2022

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very nice and relaxing
Stayed 3 nights in Aug 2022

10/10 Excellent

Aysegul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The hotel offers a comfortable night and it is pretty clean. The most important thing is that the hotel is in the city center, close to Catalunya Square and most of the other must-see locations.
Stayed 1 night in Aug 2022

4/10 Poor

Laura

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mediocre, wouldn’t stay again

Very timely check in, wifi does not work, value for money just not there even for location and comfortable bed
Stayed 1 night in Jul 2024

6/10 Okay

Olivier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to Paseo de Gracia. The hotel though is expensive, aged, the cleaning upon arrival was not great (floor was sticky) and phone was not working to call reception... Very bad value for money overall. I will not come back until it is modernized.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Mar 2024

8/10 Good

Kristoffer

Liked: Cleanliness, staff & service, room comfort

Good location, good price

You get what you pay for - a little worn down and due for some polish, but great location in walking distance of many attractions + the receptionists were GREAT!
Stayed 3 nights in Jul 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for all the family. Specially if you don’t have a vehicle.
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Great location. Front desk staffs are friendly and efficient. Room size is average but don't have much lightings. I stayed one night before going for the cruise in BCN and I stayed one night at this same hotel after get off the ship. The room was decent and clean for the first night I stayed. However the hotel room was not in a very good shape for my second stay. The tiles inside the room and the bathroom were uneven. Water mark stain on the edge of the bathroom walls and the doors. There must be a flood inside the room sometime ago but not repaired in detail after. I was very disappointed with that.
Stayed 1 night in Nov 2024

10/10 Excellent

KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommened!

It was our family trip and stayed at this hotel for 2 nights. Frontdesk staffs were kind and friendly. We had noise issue from the next room which could have been a nightmare, however frontdesk staff was prompt enough to resolve the issue immediately which was grateful. Breakfast was also great, various selections for good meals.
Stayed 2 nights in May 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Great neighborhood. Easy to walk to many attractions, restaurants, etc. staff friendly and accommodating. Hotel is older and could benefit from renovations. Rooms were hot. Opened windows for fresh air but street noise was very loud.
Stayed 1 night in Apr 2024

6/10 Okay

Nestor

Liked: Staff & service
excellent location and staff but acu and sliding door does not lock
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Wish you could control the AC temperature in the room
Stayed 1 night in May 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent choice to book in this hotel,we were close to everything in the city you can walk to many places or just take a taxi,very close to public transportation too.in the hotel they are very kind,the hotel and all around there is very safe,I'll back in the future to this place my family and I we feel really pleased to spend ours nights there.
Stayed 3 nights in Sep 2022