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"Arrived before 11pm, exhausted after a long hard drive! Total confusion as there are two separate Hotels with the same name! Security guard showed me and let me in the underground car park but on check in was told it was the other hotel, same company but the other side of a busy road! I’m disabled and on crutches carrying my bags. The kind security man escorted me across to the other hotel! Redemption! The receptionist had been expecting me, handed me my electronic key but then said he could switch me to a ground floor room. There was a lift but he said this would be better for me as it had a disabled friendly bathroom! He carried my bags and checked out the room, went and got me a bottle of water and some chocolate!!! I was out like a light! Well done that man… 👍💕"

"Everything was great, easy check in and the sky bar was lovely. My only complaint was that it was too hot and there was no fan in the room. Thank you "

"All"

"Die Klimaanlage war ausgefallen und unser Zimmer hatte eine Raumtemperatur von 28*C. Man erklärte uns, dass das fehlende Bauteil fehle und nur schwer beschaffbar ist. Ohne große Diskussion hat man uns als Ausgleich ein kostenfreies Getränk an der Bar angeboten. Das fanden wir korrekt und respektvoll. Überhaupt waren alle Mitarbeiterinnen und Mitarbeiter an der Rezeption sehr sehr freundlich. Da fühlte man sich wirklich als Gast und herzlich willkommen. "

"Quiet"

"The hotel was nice, in an excellent condition. The cleaning staff seems to be somewhat rude, as we found our items thrown around the bathroom after their visit; they also seem to have shake our suitcases while moving them around, as their content was not in the order we left it. The area around Berliner Tor station was turned into a massive construction ground, which made the access to the hotel very inconvenient. "

"The hotel is very aesthetic and it looks nice!"

"I really enjoyed the placed and slept like a new baby"

"Placed in a quiet neighborhood with good public transportation connections "