Basak San Nicolas Holidays from AU$1,154

I had a couple if issues with this hotel. First, the hotel phone number is hard to find online. No one was answering the phone and so I sent a message thru Expedia app and it was answered after we arrived. Second, the next day we ran out of toilet paper and I called to request for it but again no one answered the phone. I have to walk for 5 minutes to go to the lobby and request for toilet paper. The staff were all nice and very polite and all hardworking. I just hope that people from the front desk or whoever is in charge of answering calls should pay attention more.

All the staff are very very respectful and service is just remarkable, the whole resort is sparkling clean. However, restaurants are not in the phone directory or on their website so you had to dial and wait for the operator to transfer you which twice took me 3 redials to finally get the operator and was then transferred to room service instead of the Thai restaurant. We were there for 4 nights and not a lot of food choices for dinner. Also, Dusit must rethink of easier and faster way to check out.

Love this place!! But realize…this isn’t a hotel. It’s a Bed & Breakfast…which to me, is so much better!! During the day we had a wonderful lady take care of us. When we woke up she had a wonderful French press coffee for us, made a great breakfast. Provided anything we needed. Our deck was so peaceful in the morning. Waking up, opening up the French doors and listening to the waves. We loved it so much that we stayed an extra day! It’s not a restaurant and definitely not a bar. So forget about that. Breakfast was great but beyond that we walked 2 minutes down the beach and found some great ocean side places with all sorts of choices. Pool needs a good cleaning as it’s a bit murky. This place is about absolute peace. It’s our new getaway location when we need to get out of Cebu city. Oh, and my wife’s fav was the big bathtub. Bring some bath salts and enjoy! Or 15 min away are the natural hot springs. Loved it all!