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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Basel Zoo

Photo gallery for Hotel Metropol Basel

Reception
Interior detail
View from property
Comfort Double Room
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AU$254
includes taxes & fees
5 July - 6 July

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room (First)

Double Room (First)

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Style)

Double Room (Style)

Double Room (Style)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Style Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Style Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Style Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Double Room

1 bedroom, memory-foam beds, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Single Room

1 bedroom, memory-foam beds, in-room safe, desk

Superior Single Room

  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • Concierge services, a lift and a 24-hour front desk
  • A front desk safe, luggage storage and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Metropol Basel include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropol Basel?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 5 July 2025 start from AU$238.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

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Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 602 reviews
Rating 8 - Good. 244 out of 602 reviews
Rating 6 - Okay. 53 out of 602 reviews
Rating 4 - Poor. 17 out of 602 reviews
Rating 2 - Terrible. 8 out of 602 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10

Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025

10/10

Great reception staff !!
Stayed 1 night in Mar 2025

10/10

Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025

10/10

Great stay
Stayed 1 night in Dec 2024

10/10

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025

10/10

Really friendly reception staff! So helpful in telling us how to navigate the city. Anja and Palmeria (I think. Sorry for misspelling). Lovely people. The hotel pillows are bad though! Very flat.
Stayed 1 night in May 2025

10/10

Very accommodating staff
Stayed 1 night in Dec 2024

8/10

Ideal place for proximity to the train station and the room is very comfortable. No staff at reception which makes it feel less secure. Check in is self service but easy. No Wi-Fi in rooms, only in lobby.
Stayed 1 night in Mar 2025

10/10

Clean,friendly
Stayed 1 night in Jan 2025

10/10

Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.

8/10

Perfect for our 1 night stop over in Basel
Stayed 1 night in Sep 2024

10/10

Great stay, excellent location next to train station but facing away from crowded area. Directly next to tons of transportation - which is free for tourists! Breakfast was nice in gorgeous panoramic dining room. To clear up the piece about the dual front desks - the hotels are CONNECTED -its a 10 second walk to the other hotel. I didn't have the need to do so. Very happy with stay, will be back for sure.
Stayed 2 nights in Feb 2025

10/10

Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Stayed 2 nights in Sep 2024

8/10

We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Stayed 1 night in Jul 2024

10/10

We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024

8/10

Good stay
Stayed 1 night in Jul 2024

10/10

Staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10

Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Stayed 1 night in Oct 2024

10/10

Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Stayed 1 night in Oct 2024

8/10

Hotel is in an excellent location and the rooms are reasonable and clean. No reception service between certain hours and you are directed to the larger sister hotel around the corner. Breakfast was adequate but service was slightly lacking.
Stayed 1 night in Dec 2024

10/10

Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay. Only downside was I wanted twin beds which I thought was guaranteed and not a request.
Stayed 1 night in Sep 2024

10/10

Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
Stayed 1 night in Oct 2024

10/10

Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
Stayed 1 night in Dec 2024

8/10

👌
Stayed 2 nights in Jan 2025

8/10

To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Stayed 1 night in Oct 2024