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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Basel Zoo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropol Basel

Reception
View from property
Comfort Double Room
Interior entrance
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
The price is AU$252
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (First)

Double Room (First)

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Style)

Double Room (Style)

Double Room (Style)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
Cafe

Hotel Euler

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (682)
The price is AU$287
includes taxes & fees
8 Jan - 9 Jan 2025
Hotel Euler
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About the area

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 8 min walk
  • Basler Muenster - 13 min walk
  • Marktplatz - 17 min walk
  • Congress Center Basel - 3 min drive
  • St. Jakobshalle - 4 min drive

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • Free newspapers, concierge services and a front desk safe
  • Multilingual staff, luggage storage and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Metropol Basel include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropol Basel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 26 Dec 2024 start from AU$238.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 551 reviews" "
Rating 8 - Good. 225 out of 551 reviews" "
Rating 6 - Okay. 50 out of 551 reviews" "
Rating 4 - Poor. 15 out of 551 reviews" "
Rating 2 - Terrible. 6 out of 551 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness
Hotel is in an excellent location and the rooms are reasonable and clean. No reception service between certain hours and you are directed to the larger sister hotel around the corner. Breakfast was adequate but service was slightly lacking.
Stayed 1 night in Dec 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find from the train station. Staff efficient but not really friendly As described
Stayed 1 night in Dec 2024

8/10 Good

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult series of steps from street to reception with no one to help.
Stayed 1 night in Nov 2024

6/10 Okay

chris

Travelled with partner
This is not a 4 star property; at best it's 2 stars. The elevator did not work so we had to haul the luggage up 2 floors. Room and reception area is sparse, with minimal staff on duty. Very good location close to the train station and trams to downtown are frequent.
Stayed 1 night in Oct 2024

8/10 Good

lek

Stayed 1 night in Oct 2024

10/10 Excellent

Roberta T.

Travelled with partner
IMMACULATE, squeaky clean room!! Room was snug; small but well organized. Bed was very comfortable, linens pristine. No AC that we could find but fine for Oct. Shower had good water pressure but glass shield only 1/2 way so water all over the floor. (As Americans we remain puzzled by these 1/2 walls and yearn for a full shower door!!) Front desk staff left at about 6 p.m. deferring to sister property Hotel Euler. We appreciated the full breakfast buffet. Plenty of restaurants close by for dinner. Perfect for a comfortable overnight near the train station.
Stayed 1 night in Oct 2024

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel right through. Nice size room. Lovely shower. Friendly efficient staff. Centre of Basel, but very quiet. 5 minute walk to railway station, and 5 minute walk from airport bus drop off. Definitely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Unja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Lawrence, Madison Heights

Stayed 1 night in Sep 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a return visit. We received a warm welcome and the staff were always polite and helpful. A plate of petit fours awaited us in our room. The room was large and although storage for our belongings was tight we managed well. Its accessibility to the station was a boon as we used the train and the Swiss Travel Pass every day. The only negative was the housekeeping. Only on one occasion was the room well cleaned. We were there for two weeks but our beds were not changed. In contrast there were always clean towels when we asked for them. Despite this one niggle, we would return if staying in Basel. It is very good value for money.
Stayed 14 nights in Sep 2024

10/10 Excellent

Xueheng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Raymond, Toronto

Convenient, 2 min. From train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno

I would come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Corinne, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay. Only downside was I wanted twin beds which I thought was guaranteed and not a request.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stopover
Perfect for our 1 night stop over in Basel
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but good place and great location.
The hotel was very hard to find. It is one of maybe three different lodging hotel brands that belong to the same company and so they share the same doors, somewhat. No elevator. My elderly mother missed a step and fell almost hitting her head on some kind of dresser at the front entrance, but thankfully she just missed it. Other than that, the staff was very friendly and accommodating. The room was what you would expect on average and was comfortable. Location was great being right next to Basel SBB.
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located with helpful staff who provided excellent advise. The only drawback for me was a complicated shower. Minor challenge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was perfectly located for my needs after arriving via train from Germany. It was also very clean, however the room was incredibly stuffy and hot. There was no ability to change or modify the temperature in the room and We could not open the windows so it was pretty uncomfortable even though it wasn’t a particularly hot day. I might opt for an alternative hotel in the summer.
Stayed 1 night in Jul 2024