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"The morning breakfast has a good variety of food. Bed was ok but pillows were a little soft. Internet access was good. They have daily shuttle to the 3 malls, but would be good if more frequent timings for the shuttle, if not need to take grab or gojek to the hotel. The hotel is reasonable in pricing also. A family friendly hotel. They have 2 pools, one for the kids also. Even have a kids room and daily kids activities."

"Nice and spacious, friendly staff.. Wide variety of buffet breakfast"

"Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us. "

"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."

"We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient"

"Hotel is new but location isn’t that great but luckily private hire transport is readily available."

"Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated."

"Was a nice and comfortable experience at Aston"

"Na"