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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel connected to a shopping centre in Batam with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Batam Marriott Hotel Harbour Bay

Outdoor pool
Exterior
Exterior
Point of interest
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Laundry
    Laundry
The price is AU$354
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 168 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, (107)
The price is AU$138
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 4 min walk - 0.3 km
  • Nagoya Hill Mall - 4 min drive - 3.3 km
  • Grand Batam Mall - 5 min drive - 4.0 km
  • Batam Centre Ferry Terminal - 10 min drive - 9.7 km
  • Batam Centre - 10 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

Luxury hotel near Harbour Bay Ferry Terminal
Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a body treatment or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals, light fare and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, massage treatment rooms and smoke-free property
  • A vegetable garden, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 216 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, hairdryers and shampoo
  • 55-inch LED TVs with premium channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Parking on site (IDR 60,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
  • Self-parking fee: IDR 60000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Batam Marriott Hotel Harbour Bay?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on 1 Dec 2024 start from AU$354.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Batam Marriott Hotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam Marriott Hotel Harbour Bay?

Self-parking is available for IDR 60000 per day.

What time is check-in at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Batam Marriott Hotel Harbour Bay?

Checkout is at noon.

Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 215000 per vehicle applies.

Where is Batam Marriott Hotel Harbour Bay located?

Situated in the entertainment district, this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal, and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km).

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, surrounding area can be a bit loud in night time
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

8/10 Good

jiseon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 2 nights in Jun 2024

8/10 Good

Ravindra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Stayed 2 nights in Jun 2024

8/10 Good

Jing Yi Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Jaffrine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mogana

Stayed 2 nights in Jun 2024

10/10 Excellent

Mogana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Stayed 3 nights in Jun 2024

2/10 Terrible

Wendy

Stayed 1 night in May 2024

10/10 Excellent

Wee Khoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Qiu Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Raymond

Business traveller
I don't like.
Stayed 1 night in Apr 2024

10/10 Excellent

Jingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CNY in Batam…
Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2023

10/10 Excellent

Huang Zi

Stayed 1 night in Dec 2023

4/10 Poor

Joshua

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
How can this be a 5 star hotel? Overpriced as well. No dressing table, poor room design, seaview blocked by plants and trees. $22sgd breakfast buffet is so average. Poor receptionist service. The bed is hard and uncomfortable. Noisy surroundings as well.....
Stayed 3 nights in Dec 2023

10/10 Excellent

Hajjar

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff. Convenient to ferry terminal but not to main shopping area
Stayed 2 nights in Nov 2023

10/10 Excellent

PEIR YONG

Stayed 2 nights in Nov 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2023