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Holiday Inn Resort Batam by IHG

4.0 star property
Family-friendly resort connected to the convention centre in Batam with 4 restaurants

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam by IHG

Meeting facility
Cafe
Indoor pool, 4 outdoor pools, open 8:00 AM to 9:00 PM, free pool cabanas
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Hot tub
  • Room service
  • Pool
  • Breakfast available
The current price is AU$95
includes taxes & fees
10 Sept - 11 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Queen Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 83 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed

View all photos for Suite, 2 Single Beds

Room amenity

Suite, 2 Single Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 243 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Suite, 2 Single Beds, Smoking

Room amenity

Suite, 2 Single Beds, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Smoking

Room amenity

Suite, 1 Queen Bed, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | Room amenity

Suite, Multiple Beds (Kids Theme)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Single Beds, Smoking

Room amenity

Suite, 2 Single Beds, Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Smoking

Room amenity

Suite, Multiple Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
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About the area

Map
Waterfront City, Batam, Batam Island, 29422

What's nearby

  • Sekupang Ferry Terminal - 12 min drive - 11.6 km
  • Grand Batam Mall - 18 min drive - 18.3 km
  • Nagoya Hill Mall - 20 min drive - 20.5 km
  • Harbour Bay Ferry Terminal - 21 min drive - 21.6 km
  • Batam Centre Ferry Terminal - 24 min drive - 24.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 49 min drive

Restaurants

  • ‪RM Cirebon - ‬8 min drive
  • ‪KFC - ‬4 min drive
  • ‪Queen's Restaurant & Bar - ‬6 min walk
  • ‪Dragon Inn - ‬2 min walk
  • ‪Akatonbo Tepanyaki - ‬2 min walk

About this property

Holiday Inn Resort Batam by IHG

Upscale family-friendly resort connected to the convention centre
Take advantage of a terrace, mini golf and a coffee shop/cafe at Holiday Inn Resort Batam by IHG. Active travellers can enjoy a ropes course, archery and basketball at this resort. Treat yourself to a body wrap, a facial or a detox wrap at Tea Tree Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Thai cuisine and more. Enjoy the gym, as well as activities, such as beach volleyball and horse riding. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An outdoor tennis court, access to a nearby indoor pool and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 275 individually furnished rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (13,652 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 180000 for adults and from IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 10-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Frequently asked questions

Does Holiday Inn Resort Batam by IHG have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Resort Batam by IHG?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam by IHG on 10 Sept 2025 start from AU$95.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Batam by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Batam by IHG?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Resort Batam by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Resort Batam by IHG?

Checkout is at noon.

Does Holiday Inn Resort Batam by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 180000 per vehicle applies.

Where is Holiday Inn Resort Batam by IHG located?

This family-friendly Batam resort is located near the airport, 2.3 mi (3.7 km) from Masjid Sultan Mahmud Riayat Syah, and within 9 mi (15 km) of Habibie 1000 Stairs Tourism Park and South Links Country Club. Nagoya Hill Mall and BCS Mall are also within 12 miles (20 km).

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Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 431 reviews
Rating 8 - Good. 205 out of 431 reviews
Rating 6 - Okay. 62 out of 431 reviews
Rating 4 - Poor. 14 out of 431 reviews
Rating 2 - Terrible. 12 out of 431 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, nice swimming pool
Stayed 1 night in Mar 2025

10/10 Excellent

murali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

8/10 Good

Catherine

Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable couple stay

Overall excellent stay and great resort with nice breakfast and pool !
Stayed 1 night in May 2023

4/10 Poor

Tamanna

Liked: Staff & service
Disliked: Cleanliness
I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.
Stayed 1 night in May 2025

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kok Kok Wai Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We are delighted during the stay in this property. Will come back again..
Stayed 3 nights in Jun 2023

8/10 Good

Mohamed ZAki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

6/10 Okay

Chai Foong Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location to access shopping malls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fattimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025

8/10 Good

KUANXIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 3 nights in Dec 2022

6/10 Okay

Chinmay

Disliked: Cleanliness, amenities, property conditions & facilities
Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.
Stayed 2 nights in Jun 2023

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuen Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service But the location is too far to travel around
Stayed 2 nights in Apr 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity and spacious environment

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.
Stayed 2 nights in May 2023

8/10 Good

Nitin

Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

8/10 Good

Qingfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet