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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with water park and free breakfast

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
The current price is AU$110
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

La Quinta Inn & Suites by Wyndham Batavia

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, (1003)
The price is AU$146
includes taxes & fees
9 Mar - 10 Mar
La Quinta Inn & Suites by Wyndham Batavia
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About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk
  • Batavia Downs Casino - 16 min walk
  • Dwyer Stadium - 4 min drive
  • Summit Medical Center - 5 min drive
  • Horseshoe Lake - 10 min drive

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel
You can look forward to free continental breakfast, an arcade/games room and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A children's pool with a waterslide
  • Free self-parking
  • An electric car charging station, a water park (surcharge) and ATM/banking services
  • A lift, a water dispenser and a banquet hall
Room features
All 194 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chasers Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7,319 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 28 Feb 2025 start from AU$110.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Checkout is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark and Batavia Downs Casino. Summit Medical Center and Dwyer Stadium are also within 2 miles (3 km).

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.2
Rating 10 - Excellent. 118 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 207 out of 1000 reviews
Rating 2 - Terrible. 302 out of 1000 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Indira

Liked: Property conditions & facilities
Location and water park was great Rooms need a refresh
Stayed 2 nights in Nov 2024

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities
They have roaches. On the first floor, for sure.
Stayed 2 nights in Dec 2024

4/10 Poor

Michelle

Liked: Property conditions & facilities
This property has seen better days. The furniture was falling apart. Holes in the walls. Someone had punched a hole in the bathroom door. Vent in the bathroom literally hanging down from the ceiling. I chose the property because of the price and got what I paid for. Only staff I saw was the desk clerk that checked us in who was very nice but the hotel needs a complete overhaul. I thought we would be safe in a Quality Inn, that they had a standard that had to be met but I guess not.
Stayed 2 nights in Feb 2025

4/10 Poor

Ronnie

Liked: Cleanliness, property conditions & facilities
Very close to shopping and restaurants. But the hotel had roaches in the room.
Stayed 1 night in Sep 2024

8/10 Good

Vokhid

Water park is good for kids
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Liked: Property conditions & facilities
The place needs some upgrading
Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was disgusting and smelled horrible the low quality inn that’s for sure
Stayed 1 night in Oct 2024

8/10 Good

Robert

It was decent
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

The parking was nice and easy and plentiful. It's within walking distance to food and entertainment.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyle

The staff was amazing. Restaurant was awesome will definitely be returning customer 😀
Stayed 4 nights in Jun 2024

2/10 Terrible

Hasan

Disliked: Staff & service, amenities, property conditions & facilities
It was my worst night ever
Stayed 1 night in Nov 2024

10/10 Excellent

William

Close to everything
Stayed 1 night in Aug 2024

4/10 Poor

Mabel

Liked: Cleanliness
Disliked: Property conditions & facilities
The property needs serious cleaning and renovation. The halls smell so does the room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities, room comfort
My worst hotel ever
Worst hotel in my life, very fortunate I haven't found roach in my room after reading through the comments. Photos are very very misleadings.
Stayed 2 nights in Nov 2024

2/10 Terrible

Skyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was stains all over my bed and 2 other people that stayed with us in different rooms had cockroaches in there
Stayed 2 nights in Nov 2024

2/10 Terrible

michelle

Disliked: Cleanliness, property conditions & facilities
Hotel is terrible would never stay again we went for the water park which was ok . The hotel needs ALOT of work !!!
Stayed 1 night in Aug 2024

2/10 Terrible

GERARDO

Disliked: Cleanliness, property conditions & facilities
There were cockroach in the cabinet next to the refrigerator 😡😡😡
Stayed 2 nights in Nov 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Everything was ok but breakfast was minimal. Bed was comfortable and convenient for concert
Stayed 1 night in Aug 2024

2/10 Terrible

Ruth Coates

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY FROM THIS ONE. 5 POLICE CARS WERE OUTSIDE WHEN WE ARRIVED. WE CHECKED OUT A COUPLE OF HOURS AFTER ARRIVAL. THE ROOM WAS FULL OF ROACHES.

8/10 Good

michael a

Very nice for an older Hotel
Stayed 3 nights in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never go back. The place lacks everything you would expect to make you feel good about where you are staying
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Needs some love and care
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Disliked: Property conditions & facilities
Overall the hotel looked rundown and kind of shabby. It took three (3) times to get a room key that worked. The room smelled of stale cigarette smoke. It appears they rent rooms to homeless people (possibly through the Department of Social services) which made us feel a little uncomfortable. I we won’t use this hotel ever again.
Stayed 1 night in Nov 2024

4/10 Poor

John

Liked: Property conditions & facilities
Run down, peeling wallpaper, rust, peeling paint, just tired.
Stayed 1 night in Oct 2024