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Zamzam Hotel and Convention

3.0 star property
Clothing-optional hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Zamzam Hotel and Convention

Outdoor pool
Reception
Front of property - evening/night
Buffet
Deluxe Suite, 1 Bedroom, Balcony, Mountain View

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Fridge
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Minibar
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
Pillow-top bed
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Fridge
Premium bedding
Separate bedroom
Pillow-top bed
Bathrobes
Private bathroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed
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About the area

Map
Jl. Abdul Gani Atas, Kelurahan Ngaglik, Batu, East Java, 65311

What's nearby

  • Museum Angkut - 9 min walk - 0.8 km
  • Air Panas Cangar - 20 min walk - 1.7 km
  • Batu Night Spectacular - 4 min drive - 3.0 km
  • Jawa Timur Park 2 - 4 min drive - 1.7 km
  • Batu Secret Zoo - 4 min drive - 2.4 km

Getting around

  • Malang Train Station - 20 min drive
  • Malang (MLG-Abdul Rachman Saleh) - 62 min drive

Restaurants

  • ‪Bakso De Stadion - ‬19 min walk
  • 15 Celcius Sky Lounge
  • ‪Warung "Pecel Madiun" Amin 2 - ‬15 min walk
  • ‪Eateria By Branche - ‬4 min drive
  • ‪Hortensia Restaurant - ‬8 min walk

About this property

Zamzam Hotel and Convention

Family-friendly hotel near Jawa Timur Park 2
Located close to Museum Angkut and Batu Secret Zoo, Zamzam Hotel and Convention provides a poolside bar, a free daily manager's reception and a terrace. The on-site international cuisine restaurant, Panderman Resto, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and extended parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Free newspapers, luggage storage and a porter/bellboy
Room features
All 76 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Fridges, satellite channels and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Panderman Resto

Things to do

  • Children's pool
  • Karaoke
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately IDR 120000 for adults and from IDR 60000 for children
  • Airport shuttle fee: IDR 399000 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Clothing is optional at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Zamzam Hotel Convention Batu
Zamzam Hotel Convention
Zamzam Convention Batu
Zamzam Convention
Zamzam And Convention Batu
Zamzam Hotel and Convention Batu
Zamzam Hotel and Convention Hotel
Zamzam Hotel and Convention Hotel Batu

Frequently asked questions

Does Zamzam Hotel and Convention have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Zamzam Hotel and Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zamzam Hotel and Convention?

Self-parking and extended parking are free at this property.

What time is check-in at Zamzam Hotel and Convention?

Check-in start time: 3:30 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Zamzam Hotel and Convention?

Checkout is at noon.

Does Zamzam Hotel and Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399000 per vehicle applies.

Where is Zamzam Hotel and Convention located?

This family-friendly Batu hotel is within 2 mi (3 km) of Museum Angkut, Batu Secret Zoo and Jawa Timur Park 2. Batu Night Spectacular and Jawa Timur Park 3 are also within 6 mi (10 km).

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Zamzam Hotel and Convention Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohd, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Near to at least a couple of attractions, Muaeum Angkut and Agrofarm.
Stayed 2 nights in Aug 2018

6/10 Okay

Parag

Liked: Cleanliness, staff & service, room comfort

ZamZam - NOT a value for money

The carpet in the reception and on to the staircase is dirty. The room was large but lacked warmth. The flooring was tiled which gave the room a cold look. The shower area though had curtains was not separate from the rest of the bathroom, making the whole floor wet. No hand towels were provided, only a box of tissues. Light seeped in early in the morning through the glass pane of the door leading to the balcony (no curtains provided there) and also in the night from the corridor outside through the glass pane above the door. A noisy place - chatter from the other guests in the reception area could be heard into the room. A very poor location - it is in a very quiet neighbourhood and within miles of literally no commercial activity. The water in the swimming pool appeared dirty.
Stayed 3 nights in Nov 2017

4/10 Poor

Dominik, München

Disliked: Cleanliness, property conditions & facilities, room comfort

Gut für Veranstaltungen, mittelmäßig für Erholung

Das Hotel macht auf den ersten Blick einen sehr guten Eindruck, allerdings gab es für mich ein paar unschöne Details. Das Zimmer war schön groß mit kleiner Terrasse Richtung Pool, allerdings wurde es mit der Sauberkeit nicht so genau genommen. Das Fliesenmuster im Bad versteckt sehr gut den Schmutz, unter der Couch tauchten Haare und Staub auf. Das Bett war sauber, aber leider viel zu hart und für mich zu unbequem um erholsam zu schlafen. Dazu kam, dass ich um den 1. Mai dort war, was auch in Indonesien ein Feiertag ist - das Hotel war gut besucht und es wurde Abends gefeiert, was nicht zu überhören war. Für Veranstaltungen ist das Hotel gut geeignet, wer Ruhe haben möchte sollte ein anderes Hotel wählen. Die Aussicht über Batu ist toll, allerdings gibt es wenig Aussichtspunkte im oder um das Hotel. Zu Fuß kommt man in 15-20 min zum Transport - Museum, in die Stadt dauert es noch mal so lange. Taxi ist sehr günstig, hat aber eine Mindest-Pauschale von 30k IDR. Grab kostet die Hälfte, ist aber nicht immer/überall verfügbar.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Wet bathroom hate it!

Hotel was loud! Lobby music could here in my room. Not worth the price and can't afford free water? Come on!!! Wet bathroom!!! Nothing worse than wake up to pee and step on a wet floor because the shower drain is beside the toilet. I would never stay there again