"It has been awhile since I’ve stayed at motel 6. Close to 15 years. I had made a reservation for nonsmoking king. After I was checked in, I didn’t realize that hotel did not have an elevator and was given a room on the 2nd floor. Being that I recently had surgery, climbing stairs was not an option for me. The desk clerk was asked if they could place me in a room on the first floor. Immediately the desk clerk tried to say they didn’t have any rooms and they were full. After it was asked how could...