Behring Point Boat Ramp Tours and Activities

Overall Great Resort ! We will be back!

We have stayed at the RIU in Cabo and were expecting the same kind of services. However, we were disappointed in the food and alcohol drinks quality. There were not that many food options in the buffet and the drinks were made in very small cups and with extremely cheap alcohol. The beach is absolutely beautiful. The best we have ever experienced and we have visited debris beaches. We noticed that some employees were very friendly and helpful but some were not. We approached the front desk twice to ask a question and their rude response was : “”did you download the app? That’s where you get your responses. And didn’t respond to our questions.” One of the times we were just asking at what time they opened the buffet. It took the lady at the front desk more words to mention the app than just responding with a time.

This was my 3rd stay at The Cove since Atlantis opened (I’ve also stayed at The Reef). The property is generally well-maintained, but showing some wear and tear with age (e.g., mildewed stucco, tattered beach chairs). The room was well-maintained, although the bathroom was not thoroughly cleaned (stray hairs that were not mine) and semi-dirty toilet. Because I travel with Clorox wipes I was able to wipe everything down to my satisfaction and opted for towel service vs daily cleaning. Unfortunately, the balcony was not clean so we weren’t able to enjoy it (again, stray hairs, bird droppings, liquid — not water— stains on tile). The service was not as great as I remembered from previous visits and the staff not as friendly; I attribute this to “hospitality” in a post-COVID world. It is worth noting that we had EXCELLENT service at both Fish and Nobu. I would still recommend it, but for the cost, it felt more like a 4 star experience than a 5 star.