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Mama Shelter Belgrade

4.5 star property
Luxury Belgrade hotel in Stari Grad with a 24-hour fitness centre

Photo gallery for Mama Shelter Belgrade

Exterior
Rooftop terrace
Exterior
Exterior
Reception
Mama Shelter Belgrade offers a chic retreat near Kalemegdan Citadel and National Museum. Savor international cuisine at Mama Restaurant, take in the city views from the rooftop terrace, or indulge in some retail therapy at the on-site shopping mall. With a 24-hour gym, conference space, and helpful staff praised by guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Parking available
  • Room service
The current price is AU$190
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Fan
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Day bed
Egyptian cotton bed sheets
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area

Boutique Hotel Museum

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, (303)
The price is AU$235
includes taxes & fees
17 Feb - 18 Feb
Boutique Hotel Museum
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About the area

Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • Knez Mihailova Street - 1 min walk
  • Kalemegdan Citadel - 7 min walk
  • Republic Square - 8 min walk
  • Nikola Tesla Museum - 3 min drive
  • Church of Saint Sava - 4 min drive

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Belgrade (BEG-Nikola Tesla) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Luxury hotel near Knez Mihailova Street
Located close to Kalemegdan Citadel and National Museum, Mama Shelter Belgrade provides a rooftop terrace, a shopping centre on-site and a bar. The on-site international cuisine restaurant, Mama Restaurant, offers breakfast, brunch, lunch and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers and a front desk safe
  • A banquet hall, a 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 43-inch Smart TVs with premium channels
  • Separate sitting areas, daily housekeeping and desks

Languages

English, French, German, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 60 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day.
Cots (infant beds) are available for EUR 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
Hotel Mama Shelter Belgrade
Hotel Mama Shelter Belgrade Belgrade
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Hotel Mama Shelter Belgrade
Mama Shelter Belgrade Belgrade
Mama Shelter Hotel
Mama Shelter
Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
Hotel Mama Shelter Belgrade
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Frequently asked questions

Is Mama Shelter Belgrade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 60 kg per pet. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mama Shelter Belgrade?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Belgrade on 8 Mar 2025 start from AU$185.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mama Shelter Belgrade?

Self-parking is available for EUR 30 per day.

What time is check-in at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 39 (subject to availability).

What time is check-out at Mama Shelter Belgrade?

Checkout is at noon.

Does Mama Shelter Belgrade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Mama Shelter Belgrade located?

Located in Stari Grad, this luxury hotel is within a 10-minute walk of Knez Mihailova Street, Kalemegdan Citadel and Republic Square. National Museum and Nikola Tesla Museum are also within 2 mi (3 km).

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 401 reviews
Rating 8 - Good. 92 out of 401 reviews
Rating 6 - Okay. 22 out of 401 reviews
Rating 4 - Poor. 6 out of 401 reviews
Rating 2 - Terrible. 8 out of 401 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Business traveller
Liked: Staff & service, property conditions & facilities
I didn’t receive my VIP benefits at all and it’s really frustrating that they don’t provide tea and coffee in the room. Almost unheard of!
Stayed 1 night in Jan 2025

10/10 Excellent

Roy, Ashkelon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful front desk staff. Excellent location and amenities. The room was above out expectations, with most beautiful view. We will definitely stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Danica

Travelled with partner
The location is amazing, walking distance to sites shopping and restaurants . Cool decor and vibe . The last day of our 7 day stay we got our room finally properly cleaned. The comforter was unusually warm and the temperature control didnt seem to work .
Stayed 7 nights in Nov 2024

10/10 Excellent

Sergey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in heart of old town
Great location and great placement above the mall. Fantastic panoramic views of Belgrade. Great service. Very lively bar that happens to be the hotspot for local night life. After hours access is a bit problematic because the mall entrances close during the night and one has to figure out where is the elevator. My only complaint would be that they do not have adequate shower supplies. Instead of usual shower gel and shampoo you get a small bar soap.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aren

Stayed 3 nights in Sep 2024

8/10 Good

Joellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ilija, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 13 nights in Sep 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

10/10 Excellent

JAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dmitriy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

6/10 Okay

Moshe, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edvard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
At best a 3 star
Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valeria, san marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Eszter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2023

10/10 Excellent

mihailo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
Stayed 7 nights in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023