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Mercure Belo Horizonte Vila Da Serra Hotel

3.5 star property
Eco-certified hotel with 24-hour fitness centre and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

Exterior
Sports facility
Property entrance
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
The price is AU$113
includes taxes & fees
24 Nov - 25 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dishwasher
LCD TV
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dishwasher
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Dishwasher
LCD TV
Sofa bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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9 Nov - 10 Nov
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About the area

Map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000

What's nearby

  • Biocor Instituto - 6 min walk
  • BH Shopping - 3 min drive
  • Madre Teresa Hospital - 7 min drive
  • Afonso Pena Avenue - 8 min drive
  • Liberty Square - 8 min drive

Getting around

  • Lagoinha Station - 11 min drive
  • General Carneiro Station - 22 min drive
  • Belo Horizonte (PLU) - 42 min drive

Restaurants

  • ‪Tokai Express - ‬2 min drive
  • ‪Graciliano Vila da Serra - ‬4 min walk
  • ‪Restaurante Barolio - ‬6 min walk
  • ‪Spoleto - ‬2 min drive
  • ‪Mayu - ‬5 min walk

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

Eco-certified hotel near BH Shopping
A rooftop terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Mercure Belo Horizonte Vila Da Serra Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Monte Belo, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A front desk safe, free newspapers and a 24-hour front desk
  • Luggage storage, laundry services and meeting rooms
Room features
All 119 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 21-inch LCD TVs with cable channels
  • Separate sitting areas, mini fridges and dishwashers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (BRL 30.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 42 for adults and BRL 42 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 42 for adults and from BRL 42 for children
  • Covered self-parking fee: BRL 30.90 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Frequently asked questions

Does Mercure Belo Horizonte Vila Da Serra Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Belo Horizonte Vila Da Serra Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Belo Horizonte Vila Da Serra Hotel on 24 Nov 2024 start from AU$112.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Belo Horizonte Vila Da Serra Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Belo Horizonte Vila Da Serra Hotel?

Self-parking is available for BRL 30.90 per day.

What time is check-in at Mercure Belo Horizonte Vila Da Serra Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Belo Horizonte Vila Da Serra Hotel?

Checkout is at 11 AM.

Where is Mercure Belo Horizonte Vila Da Serra Hotel located?

Situated in Nova Lima, this eco-certified hotel is 0.3 mi (0.5 km) from Biocor Instituto and 1.3 mi (2 km) from BH Shopping. Alta Vila Tower is 1 mi (1.6 km) away.

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 302 reviews" "
Rating 8 - Good. 106 out of 302 reviews" "
Rating 6 - Okay. 51 out of 302 reviews" "
Rating 4 - Poor. 15 out of 302 reviews" "
Rating 2 - Terrible. 8 out of 302 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fabio, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness
Needs to be updated pretty old
Stayed 2 nights in Dec 2023

6/10 Okay

Nikolaus

Business traveller
Liked: Cleanliness
Stayed 3 nights in Aug 2023

6/10 Okay

Cole

Stayed 1 night in Jan 2023

8/10 Good

Renan

Travelled with family
Liked: Cleanliness
Good but nothing special
Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
Stayed 1 night in Jan 2022

6/10 Okay

MR A Soares

Liked: Cleanliness
The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Stayed 4 nights in Dec 2021

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Marshall

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent location! Staff extremely friendly. Highly recommend
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Staff was very friendly. Room was very clean.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Business Trip
Staff was very friendly. Room was very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

JuniorBrazil, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff .. great location
Like everything about this hotel . Great staff .. spacious rooms..great rooftop
Stayed 5 nights in Jun 2018

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bad
Good location Bad stuff Bad service Very old inside Not clean
Stayed 8 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card. I'm very upset and I want my money back.
Stayed 1 night in Nov 2017

6/10 Okay

Leonardo

Disliked: Property conditions & facilities, room comfort
Old
Not so good. The hotel it's too old.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, stylish hotel-great breakfasts!
Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Silvia, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Nice hotel with friendly staff. The pizza from Olegario was really good.

8/10 Good

Gavin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Good restaurant and excellent staff. Very far from airport.

8/10 Good

ANSUETTE, MEXICO

Liked: Cleanliness, room comfort
IT IS LOCATED IN A QUIET NEIGHBORHOOD.
THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked and everything was very well.

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort