4/10 Poor
Madeline M.
18 Sept 2023
Liked: Cleanliness
Health and safety issue
We discovered that water from thair conditioning in the lounge went into a bucket. Upon returning the floor was flooded. We couldn't access the cupboards as they were chained and locked. Contact was made with the host by messaging. (He didn't even meet us on arrival and sent a young boy). He blamed us for the flood should have put the unit off! He sent a lady to clean the messup the following. Contact was made with the local authority who advised this was a dangerous problem given the electrical appliances surrounding the water escape. We asked for a refund of the next 7 days.It was ignored together with reminders. I am now seeking a full refund given the risk the three of us were exposed to for four days plus compensation for seeking another place to stay and the interruption of our holiday. I am a retired Solicitor and will pursue this. I have a connection with lawyers in Malaga.
Madeline M.
Stayed 11 nights in Sep 2023