Bengaluru Holidays from AU$1,345

Our experience was not great , i had previously contacted them to advise that we will be 3 adults , while it was booked for 2 , but had booked a twin bed room that sleeps three, they they checked us in , but i assumed that this was changed , after two days they said we will have to pay extra , which was fine , but was communicated to us like we were being dishonest. The room had only 1 towel , no hand towels , no ironing board , when we contacted room service , they brought us extra towel no hand towel and a filthy ironing board. We had to then go to the reception and ask again for a clean ironing board , the houspeeking staff said the provided ironing board was fine and after some convincing they changed the ironing board. To top it all we had a cockroach crawling around the table and the beer mug in the Bar. The housekeeping staff only on the third day of our stay provide us with towels for 3 guests. We booked this as all our family from overseas were staying there for the wedding. Our family members found cockroach’s in their rooms as well. We were extremely disappointed for a 5 star hotel. The price is the same as Taj Yeshwantpur which we all agreed would have been a better option .

I mean, the entire property is incredibly well maintained and so gorgeous and there are so many people willing to help you. We had the most beautiful stay in India there.

Fabulous hotel. Incredible service. My most favorite Four Seasons!

The Staff went above and beyond. They took time and effort to connect with us in the lobby, in the dining hall and otherwise. They wanted to know our flight out and when they understood that our flight out was later than our checkout time, they were offered to extend our check out. Chef Dibyojyoti heard us call out Mishti-Doi and packed us a gift of much more - fresh Bengali sweets. We would have loved to stay more just because of the warm hospitality. Seems like the staffs has an amazing sense of pride in what they do and are given the authority to take care of guests with personalized and individual attention. The property is lovely and packs an old world charm of understated opulence.

Location is crowded