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Hotel Servigroup Castilla

4.0 star property
Savor each moment with an array of amenities to delight you from sunup till sundown.

Photo gallery for Hotel Servigroup Castilla

Sundeck
Lobby sitting area
Lobby sitting area
Reception
View from room
In the heart of Benidorm's entertainment district, Hotel Servigroup Castilla offers a luxurious retreat. Unwind in the sauna or steam room, enjoy a meal at the on-site restaurant, and take advantage of laundry facilities and car rentals on site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$171
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
In-room safe
Daily housekeeping
Desk
  • 23 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
In-room safe
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
C/ Jaén, 3, Benidorm, Alicante, 03503

What's nearby

  • Llevant Beach - 8 min walk
  • Benidorm City Hall - 14 min walk
  • Balcony of the Mediterranean - 19 min walk
  • Benidorm Palace - 4 min drive
  • Aqualandia - 6 min drive

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante (ALC-Alicante Intl.) - 38 min drive

Restaurants

  • ‪Rockstar Benidorm - ‬5 min walk
  • ‪Jumping Jacks - ‬5 min walk
  • ‪L'abadia de Benidorm - ‬6 min walk
  • ‪Ibrox Bar - ‬4 min walk
  • ‪Bar Europa - ‬5 min walk

About this property

Hotel Servigroup Castilla

Upscale hotel near Llevant Beach
Benidorm Palace is located near Hotel Servigroup Castilla, which provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Additional perks include:
  • Self-parking (surcharge), a front desk safe and a 24-hour front desk
  • A lift, laundry services and concierge services
  • Smoke-free property, a vending machine and tour/ticket information
Room features
All 132 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Balconies, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

Is Hotel Servigroup Castilla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Servigroup Castilla?

As of 12 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Servigroup Castilla on 2 Mar 2025 start from AU$170.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Servigroup Castilla?

Self-parking is available for EUR 14 per day. There is free parking nearby.

What time is check-in at Hotel Servigroup Castilla?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Castilla?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Servigroup Castilla located?

Situated in the entertainment district, this hotel is within 1 mile (2 km) of Llevant Beach, Poniente Beach and Benidorm Palace. Festilandia and Benidorm Airsoft are also within 10 minutes. Benidorm Tram Station is 23 minutes by foot.

Hotel Servigroup Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 35 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

KEITH

Stayed 9 nights in Jul 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but restaurant pricey for food qity.
Stayed 3 nights in Jun 2024

6/10 Okay

Leigh

Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

JOHN

Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castilla
Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group holiday
Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022

10/10 Excellent

t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calypso
Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Stayed 7 nights in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay.
This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
watch out for frount deask manger she not very
everything was good but because i book with u and not them i missed out on the welcome pack so dont know why thay treat gusts not the same bad bad bad we all pay the same price also one girl on frount deask very rude a lot of bulding going on next door no lie in
Stayed 6 nights in May 2019