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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property
Family-friendly Bergamo hotel in Citta Bassa with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
Lobby
Terrace/patio
Lobby
Superior Room, 1 Queen Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
The price is AU$199
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 13.2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Bathrobes
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
Front of property - evening/night

Hotel Excelsior San Marco

Breakfast included
Pet-friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1004)
The price is AU$182
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel Excelsior San Marco
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About the area

Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121

What's nearby

  • Humanitas Gavazzeni Hospital - 12 min walk
  • Papa Giovanni XXIII Hospital - 3 min drive
  • Gewiss Stadium - 3 min drive
  • Piazza Vecchia - 4 min drive
  • University of Bergamo - 5 min drive

Getting around

  • Bergamo Station - 7 min walk
  • Bergamo Orio al Serio Airport (BGY) - 13 min drive

Restaurants

  • ‪Caffè del Colleoni - ‬2 min walk
  • ‪Grom - ‬2 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬2 min walk
  • ‪La Bruschetta - ‬2 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Upscale family-friendly hotel located in Citta Bassa
Consider a stay at Hotel Cappello D'Oro, BW Signature Collection and take advantage of a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to some rest and relaxation at Cappello d'Oro, the on-site spa. Be sure to enjoy a meal at Bistrot Del Moro, the on-site bistro. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and luggage storage
  • Concierge services, tour/ticket information and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Changing tables, highchairs and baby baths
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with bidets and baths or showers
  • LCD TVs with premium channels
  • Children's books, art supplies and electric kettles

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Cot (surcharge)
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 to 15.00 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Frequently asked questions

Is Hotel Cappello D'Oro, BW Signature Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Cappello D'Oro, BW Signature Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Cappello D'Oro, BW Signature Collection on 1 Jan 2025 start from AU$181.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cappello D'Oro, BW Signature Collection?

Self-parking is available for EUR 22 per day.

What time is check-in at Hotel Cappello D'Oro, BW Signature Collection?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Cappello D'Oro, BW Signature Collection?

Checkout is at noon.

Where is Hotel Cappello D'Oro, BW Signature Collection located?

Located in the heart of Bergamo, this family-friendly hotel is steps away from Largo Porta Nuova, Cantoniera della Presolana and Piazza Matteotti. Via XX Settembre and Teatro Donizetti are also within 5 minutes. Bergamo Station is 7 minutes by foot and Bergamo Alta Funicular is 12 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 743 reviews" "
Rating 8 - Good. 284 out of 743 reviews" "
Rating 6 - Okay. 55 out of 743 reviews" "
Rating 4 - Poor. 18 out of 743 reviews" "
Rating 2 - Terrible. 7 out of 743 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lincoln

Travelled with partner
Liked: Cleanliness, staff & service
Location is superb for this hotel - can walk to just about everything. Staff are very friendly and helpful and the buffet breakfast is wonderful. The “gym” is laughable, carpets are worn and much of the trim needs painting. Bottom line good value for the price but if you’re used to top notch hotels this isn’t the one - it’s a typical older European hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
A very clean, nice quality hotel in a great location. Lots of Italian character, but everything worked very well. Breakfast was a bargain. The staff were really helpful, in fact they all were very helpful and were always very polite and welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Travelled with partner
Very friendly and helpful staff. I messed up my in room vault combination (of course right before departure, with passports etc in) and they went to great lengths to get somebody to open it quickly
Stayed 2 nights in Jul 2024

10/10 Excellent

Ofer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bergamo
Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabienne

Stayed 2 nights in May 2024

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical
The room is made for travelers: lots of countertops, comfortable chair, good use of space. It was quiet despite being on a Main Street. Excellent location! 10 min walk to funicular to upper town. Garage two doors from hotel. Friendly reception. Large, varied breakfast buffet
Stayed 2 nights in May 2024

10/10 Excellent

maria, Lake Lotawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

8/10 Good

Fredrik

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Lovely staffs, although coffee at reception was extra
Stayed 1 night in Mar 2024

10/10 Excellent

Aidan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Overnight Stay - ticked all the boxes
Quick overnight stay prior to an early flight. No breakfast required, concierge spoke fluent English and was able to advise on tourist trips and local restaurants. Hotel was clean and central, close to the train station and bus routes. Room was comfy and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Huseyin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People
Great Hotel, Great people… Very typical for this part of the world to limit the heat in the rooms. Cold-cold-cold.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Great place - perfect location!
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We both commented on how well maintained and clean the hotel was. It was central and easy to get to from the airport and back, and a good base for both Citte Alta and Basa. When we return to Bergamo, we will likely use this hotel again
Stayed 3 nights in Sep 2023

10/10 Excellent

alan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2023

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great
Stayed 1 night in Aug 2023

4/10 Poor

Lofaro

Travelled with family and small children
Disliked: Property conditions & facilities
middle Of the summer and air conditioning did not work
Stayed 1 night in Aug 2023

10/10 Excellent

Annmarie

Stayed 1 night in Jul 2023