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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel connected to the convention centre in Bergamo with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed
Front of property
Reception
View from property
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AU$157
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Shower/bath combination
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property - evening/night
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Breakfast included
Pet-friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1000)
The price is AU$190
includes taxes & fees
18 Nov - 19 Nov
Hotel Excelsior San Marco
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About the area

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Via XX Settembre - 7 min walk
  • Humanitas Gavazzeni Hospital - 9 min walk
  • Papa Giovanni XXIII Hospital - 3 min drive
  • Piazza Vecchia - 4 min drive
  • Basilica di Santa Maria Maggiore - 5 min drive

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪Grom - ‬2 min walk
  • ‪King Istanbul - ‬3 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪Vox Caffe - ‬1 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Upscale hotel in Stazione, rejuvenated in 2022
Take advantage of an adjacent golf course, a free daily manager's reception and a garden at Mercure Bergamo Centro Palazzo Dolci. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike hire and a shopping centre shuttle
  • An electric car charging station, express check-out and express check-in
  • A porter/bellboy, a computer station and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 18
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 18 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is Mercure Bergamo Centro Palazzo Dolci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on 3 Dec 2024 start from AU$140.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Bergamo Centro Palazzo Dolci?

Checkout is at noon. Late checkout is available for EUR 18 (subject to availability).

Where is Mercure Bergamo Centro Palazzo Dolci located?

Located in Stazione, this golf hotel is within a 5-minute walk of Centro Congressi Giovanni XXIII, Largo Porta Nuova and Piazza Matteotti. Cantoniera della Presolana and Via XX Settembre are also within 10 minutes. Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo stay
Overnight stay from airport. Hotel was central and all facilities were excellent.
Stayed 1 night in Jul 2024

8/10 Good

ENRICO P

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the Citta Alta.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dominic

Disliked: Property conditions & facilities
Don’t stay here. May as well have slept rough on the street. Noisy, aircon doesn’t work, just 26 degrees in the room. go somewhere else
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent - on the airport bus route and close to the railway station if you plan excursions to Brescia for example. It’s on a street with a number of restaurants but also has the option of room service. The rooms are modern and spacious, comfortable and very clean. Numerous options for breakfast - everything you could want in the excellent buffet. I would recommend the hotel without reservation talking about the hotel alone. However it is worth knowing that there is a space across the road 100 metres away which for one day during my stay had an open air rock concert from about 9pm to midnight. The hotel’s double glazing did not keep out the thumping bass and my room was on that side of the hotel. It’s not obvious when those evening rock concerts are going to happen so I suggest specifying a room away from the main road. None of this is the hotel’s fault but it was frustrating for one night not knowing when the music would stop.
Stayed 4 nights in Jun 2024

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elsa, Montgomery

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and supportive.
Stayed 7 nights in May 2024

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024

8/10 Good

Maureen

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel let down by housekeeping
Mercure Bergamo was a nice hotel in a great location near the train station/airport bus stops with an easy walk to the funicular to Citta Alta. The hotel itself and the room was very clean on arrival. However, on day 2, the maid only left 1 bath towel for 2 people(none in any drawers - we checked) resulting in us having to share. The toilet paper wasnt replenished either. On day 3, we arrived back in the evening to find there had been no maid service at all that day so I had to go to reception to ask for towels/toilet paper. I was asked if I had left the Do Not Disturb sign on the door by mistake! (which we hadn't) which made me feel questioned rather than given an apology for an uncleaned room. The room itself was modern, spacious, tastefully decorated with a huge wall mounted tv, comfy bed & pillows and nice smelling toiletries. The hand and bidet towels weren't towelling though, more like table napkins which was strange. I think this hotel is having a towel shortage! Breakfast was good with a varied choice. However, there was no toaster available to toast bread - maybe this is an Italian thing. The hot section could have been better, the bacon looked a bit grey although good on the last morning, the sausages were hot dog type and the beans were dry beans without a sauce. I had read reviews to say that breakfast was cramped and the buffet not replenished but we did not experience this. Overall, a few minor issues in a decent hotel and would return/recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Zaheda

Stayed 1 night in Mar 2024

10/10 Excellent

Enrique, Knoxville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place to spend the night. Thank you.
Stayed 1 night in Jan 2024

8/10 Good

Kenneth Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for travellers
A perfectly located hotel if, like me, you arrive in Bergamo quite late and want the convenience of a decent place to stay close to the bus and train stations. My room was spacious and comfortable, although it was a little “tired”. If you’re staying in Bergamo or heading onto Milan or another place then this hotel is a great choice.
Stayed 1 night in Jan 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for train station, pleasant staff, beautiful city.
Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Norbert

Liked: Cleanliness, staff & service, room comfort
No bike storage
Stayed 5 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is my go to place every time I fly in to Bergamo. For a short break it’s a great location. Close to the train station and close enough to get to the Citta Alta on foot. For the less energetic there is a good bus service. It’s clean, comfy bed and lovely bathroom. Excellent choice at breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay close to the heart of Bergamo. Brilliant
Stayed 3 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Eduardo A

Stayed 1 night in Sep 2023