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Starhotels Cristallo Palace

4.0 star property
Experience the perfect blend of relaxation and convenience near the airport. Enjoy delicious meals at Antica Perosa restaurant while staying connected.

Photo gallery for Starhotels Cristallo Palace

Single Room
Front of property
Reception
Aerial view
Bar (on property)
Near the airport, Starhotels Cristallo Palace offers upscale comfort with a family-friendly atmosphere. Dine at Antica Perosa restaurant for breakfast, lunch or dinner and stay connected with in-room WiFi. The hotel also features a gym and business center along with babysitting services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
The current price is AU$168
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Bidet
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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About the area

Map
Via Betty Ambiveri 35, Bergamo, BG, 24126

What's nearby

  • Humanitas Gavazzeni Hospital - 13 min walk
  • Via XX Settembre - 3 min drive
  • Papa Giovanni XXIII Hospital - 4 min drive
  • Gewiss Stadium - 5 min drive
  • Piazza Vecchia - 6 min drive

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪Circolino Basso - ‬7 min walk
  • ‪Mexicali - ‬13 min walk
  • ‪Fantabosco - ‬5 min walk
  • ‪Ristorante Pasta & Basta - ‬7 min walk
  • ‪La Kantuta - ‬8 min walk

About this property

Starhotels Cristallo Palace

Upscale family-friendly hotel near the airport
Dry cleaning/laundry services, car hire on-site and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. The on-site restaurant, Antica Perosa, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, babysitting (surcharge) and a lift
  • A 24-hour front desk, smoke-free property and tour/ticket information
Room features
All 90 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Childcare services, daily housekeeping and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle
  • Limo/town car service
  • Parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Is Starhotels Cristallo Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 18 Feb 2025, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 9 Mar 2025 start from AU$151.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Starhotels Cristallo Palace?

Self-parking is available for EUR 14 per day.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Starhotels Cristallo Palace?

Checkout is at noon.

Does Starhotels Cristallo Palace provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 35 per vehicle applies.

Where is Starhotels Cristallo Palace located?

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre and Piazza Pontida. Chiesa di San Bernardino and Centro Congressi Giovanni XXIII are also within 1 mile (2 km). Bergamo Station is 17 minutes by foot.

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 632 reviews
Rating 8 - Good. 304 out of 632 reviews
Rating 6 - Okay. 75 out of 632 reviews
Rating 4 - Poor. 21 out of 632 reviews
Rating 2 - Terrible. 8 out of 632 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guruprasad

Travelled with family
Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

2/10 Terrible

Bridget

Stayed 1 night in Jul 2024

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average for Starhotels
Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group travel
Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bergame
they forgot my wake-up call. front desk staff was otherwise happening.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Harpriet

Travelled with family
Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alana

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Stayed 1 night in Jul 2023

10/10 Excellent

Andres

Stayed 1 night in Jun 2023

10/10 Excellent

Gheorghe

Stayed 1 night in Jun 2023

10/10 Excellent

Kendyl

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

8/10 Good

M Zahid

Business traveller
Liked: Cleanliness, property conditions & facilities
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020