Best Holidays from AU$592

Lovely hotel. Well appointed rooms. They need to focus a bit more on room cleaning services such as replacing water and towels and emptying room waste bins.

It felt a little too crowded and noisy in the main spaces and they should have dedicated areas like a lounge only for hotel guests.

The hotel is in an excellent position, next to Dam Square and is central to all the major attractions. The staff were very friendly and helpful, and we enjoyed the a-la-carte breakfast (as we did not wish to pay for the breakfast buffet on booking) in their lovely restaurant downstairs. The only thing that was disappointing is that we were not told of the renovation works that were ongoing. However we would stay here again (but would just check no works were scheduled before booking!)

Friendly staff , great location clean facilities.

It's a lovely place with elegant rooms but most importantly, some very professional staff supporting our stay. The spa facilities were immaculate and really added to our winter break. Only gripe on this recent occasion was that our check-in was delayed, but the offers of free drinks and looking after our luggage meant that it wasn't such an issue so no stars are dropped.