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Hartsfield Manor

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hartsfield Manor

Exterior
Exterior
Double Room (Annexe Garden Terrace)
Lounge
Property grounds

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Housekeeping
  • Parking included
The price is AU$122
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Heating
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Annex Building

Standard Double Room, Annex Building

Standard Double Room, Annex Building

Highlights

Heating
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed, Garden View

Superior Single Room, 1 Single Bed, Garden View

Superior Single Room, 1 Single Bed, Garden View

Highlights

Heating
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View

Superior Double Room, Garden View

Highlights

Heating
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace)

Highlights

Heating
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lodge Building

Standard Double Room, Lodge Building

Standard Double Room, Lodge Building

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Highlights

Heating
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 King Bed

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8.2 out of 10, Very good, (529)
The price is AU$184
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Sandy Lane, Betchworth, England, RH3 7AA

What's nearby

  • Pfizer UK - 5 min drive - 4.5 km
  • Denbies Wine Estate - 7 min drive - 6.1 km
  • Box Hill - 11 min drive - 5.3 km
  • Epsom Downs Racecourse - 15 min drive - 10.4 km
  • Chessington World of Adventures - 16 min drive - 16.6 km

Getting around

  • Betchworth Station - 19 min walk
  • Bristol International Airport (BRS) - 172 min drive

Restaurants

  • ‪Box Hill Lookout - ‬9 min drive
  • ‪Smith & Western - ‬8 min drive
  • ‪The Market Stores - ‬6 min drive
  • ‪Caffè Nero - ‬6 min drive
  • ‪The Bulls Head - ‬7 min drive

About this property

Hartsfield Manor

Luxury eco-certified hotel near Surrey Hills
You can look forward to a terrace, a coffee shop/cafe and a garden at Hartsfield Manor. Be sure to enjoy British cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), a 24-hour front desk and a front desk safe
  • A banquet hall, meeting rooms and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay.

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.00 per person
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Vere Venues Hartsfield Manor
Vere Venues Hartsfield Manor Betchworth
Vere Venues Hartsfield Manor Hotel
Vere Venues Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Betchworth Surrey UK
De Vere Venues Hartsfield Manor
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Hotel Betchworth

Frequently asked questions

Is Hartsfield Manor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hartsfield Manor?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hartsfield Manor on 19 Dec 2024 start from AU$121.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hartsfield Manor?

Self-parking is free at this property.

What time is check-in at Hartsfield Manor?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hartsfield Manor?

Checkout is at 11 AM.

Where is Hartsfield Manor located?

Situated in Betchworth, this luxury hotel is 1 mi (1.6 km) from Surrey Hills and within 3 miles (5 km) of Box Hill and Pfizer UK. Betchworth Park Golf Club and Barons Cave are also within 3 miles (5 km). Betchworth Station is 19 minutes by foot.

Hartsfield Manor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 212 out of 501 reviews" "
Rating 8 - Good. 193 out of 501 reviews" "
Rating 6 - Okay. 52 out of 501 reviews" "
Rating 4 - Poor. 26 out of 501 reviews" "
Rating 2 - Terrible. 18 out of 501 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Terrance

Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

LAUREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was so bad that we checked out after 1 night and asked for a refund for the next night. The outside of the main building and grounds are beautiful, but the rest of our experience was too awful to stay. -After we used the toilet once (not doing anything abnormal there) it blocked. They said there is no handyman on Sundays so it couldn't be fixed. It's mad a 4star hotel couldn't call one out. We had to use the toilet of another room in the building. We didn't want to move to a different type of room as specifically booked this room category as it opens onto the grounds - that is what we came for! -The food at dinner was so bad that we had to order breakfast from ubereats as we did not want to risk eating there again. All radiators were off in the dining room and one window was wide open, so we ate in winter coats - it was like they make no effort unless there is a wedding. -The radiators in the room went off even though it was very cold -Neither of their wifi options worked in the annex- clearly it was coming from the main building and there was no working router in the annex. We reported this multiple times and nothing was done. -They advertise smart tvs in their website but they were old tvs with only youtube -The bath was filthy -Telephone intermittently didn't work -At 10am, despite the do-not-disturb sign, staff knocked on the door and came in, waking me -Despite all these problems, we were only offered a free meal, no refund for the night we stayed.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds made it a restful stay. Comfortable room with lots of amenities. Delicious dinner and wide variety at breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful manor with gorgeous grounds and nature, but no fridge/ microwave/ no A/C. And the train station, Betchworth, had no live person, no Ubers or Taxis. My cellphone didn't work in the area, so I had to walk to a house across from the station. Thankfully, a college student was home and was able to drive me to the manor. Otherwise, I honestly don't know how I would have gotten to the Manor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful find so close to the airport. The manor is beautiful. Staying here and having delicious meals was a wonderful alternative to staying at an airport hotel. Perfect way to end our trip!
Stayed 1 night in Mar 2024

10/10 Excellent

Chels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
I have learned something from this experience which is to always check whether there's a function on or not as I am sure the poor service was due to not enough staff to handle both function and private guests. Maybe it's the same anywhere? The restaurant was not open (because of the wedding) so I can't comment on food. I was not made aware of the function at time of booking but in future I'll ask. My visitors and I had to wait over half hour for tea in the lounge on arrival and then were told to pay at the (unmanned) bar rather than given an option to put it on the room bill. The room was pokey with some very odd features but comfortable enough and thankfully soundproof from the function. I ordered room service breakfast for the morning after the wedding which arrived 1/2 hour late and without any butter. I was horrified to find my bed unmade and breakfast stuff still in my room on my return late that same day. I was then questioned about whether I wanted certain items ie. serviette taken away when they did come (I think with a degree of sarcasm). I was told that the bed wasn't due to be made but I'm not sure what was meant by this as it was made the previous day. All in all the service was poor which may or may not have been the case without the function. I think that with this (and possibly other similar) hotel(s), you pay for the old building and the grounds and not the service.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter’s wedding was beautiful & all the staff were very accommodating & cheerful.
Stayed 2 nights in May 2024

8/10 Good

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in beautiful country side with immaculte grounds with an old world charm. Restaurant dining was excellent and the staff were very friendly and made our 2 might stay an absolute wonderful experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
I was initially given a room I hadn't booked, so had to go through the rigmarole of changing rooms then moving all my stuff. The bed and pillows were far too soft and I woke up with horrendous back pain. For a huge bathroom, the bath was tiny and uncomfortable. There were blinds in the bathroom, but they didn't fit the windows perfectly so, especially at night, I didn't feel comfortable in the bathroom. The food in the restaurant was expensive and the portion sizes too small. I wouldn't have minded the price if there was more on the plate. Not a pleasant experience really.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great stay. Repeat visitor
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visitor - will visit again
Really nice hotel. Quiet, comfortable and lovely setting. Friendly, helpful staff. Nice bar food. Good breakfast options Plenty of parking
Stayed 1 night in Mar 2024