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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, near Miner's Park

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is AU$168
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Hairdryer
Microwave
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
4609 Aerial Way, Big Stone Gap, VA, 24219

What's nearby

  • Crooked Road Heritage Music Trail - 3 min drive - 2.7 km
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 2.4 km
  • Miner's Park - 4 min drive - 2.4 km
  • Southwest Virginia Museum - 5 min drive - 2.8 km
  • Lonesome Pine Hospital - 5 min drive - 3.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 58 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Pizza Plus - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Little Mexico Mexican Restaurant - ‬19 min walk

About this property

Quality Inn & Suites

Hotel near The Trail of the Lonesome Pine Outdoor Drama
Located close to Crooked Road Heritage Music Trail and Miner's Park, Quality Inn & Suites provides free full breakfast, laundry facilities and a fireplace in reception. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Secured bike storage, a computer station and a water dispenser
  • Barbecues, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Shower/bath combinations, free toiletries and hairdryers
  • 43-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Fridges, microwaves and premium channels

Languages

English

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9.4 out of 10, Exceptional, 103 reviews
The price is AU$157
includes taxes & fees
7 Aug - 8 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift (43 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Quality Inn & Suites?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 10 Aug 2025 start from AU$168.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 7 AM.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Big Stone Gap, this hotel is within 3 mi (5 km) of The Trail of the Lonesome Pine Outdoor Drama, Miner's Park and Southwest Virginia Museum. Crooked Road Heritage Music Trail and High Knob are also within 12 mi (20 km).

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Quality Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 449 reviews
Rating 8 - Good. 100 out of 449 reviews
Rating 6 - Okay. 7 out of 449 reviews
Rating 4 - Poor. 6 out of 449 reviews
Rating 2 - Terrible. 11 out of 449 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very very nice and well kept, felt like there was genuine effort put into the place, great breakfast and awesome pool house. Definitely one of the best hotels in Southwestern VA!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Very nice and comfortable place with gorgeous view.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very easy very nice employees
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The room was clean and the bathroom was designed with grab bars and a shower that accommodates handicapped people. We wanted to give a higher rating but the bed was terrible. It was unsupportive and the pillows were very uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but insanely clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
My kids live the pool. We drive up and stay everytime they have a celebration. This was end of school 25. Always very nice staff, accommodating, and clean. We will be back again.
Stayed 1 night in May 2025

6/10 Okay

PTeasa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very clean, food was good, didn’t like the fact that we had to put guests that live there as guests in our room in order to swim
Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice, clean hotel. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff that was very personable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is so friendly and accommodating, they really helped me feel welcomed. The room I was in the first night didn’t work for me and they switched me to another room, which was amazing. So grateful for my time here. Beautiful views, clean rooms and bathrooms, comfortable and quiet. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome and very accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Keanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff was great, late check in was simple.
Stayed 2 nights in Oct 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular view

Gorgeous location and loved the atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff very friendly!! Breakfast was great. It was decorated nice for the holidays. The kids really liked the saltwater pool! Would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, check in. Large, comfortable, clean room. Quiet. Friendly staff. Great breakfast. All at a very reasonable price.
Stayed 1 night in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday ambiance and extremely helpful staff. This is understating my wonderful experience there. Will definitely recommend it and definitely returning this summer
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane-Alice

Liked: Property conditions & facilities
Great location to visit family in BSG. Clean rooms and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. Clean friendly staff i. A beautiful setting in the Big Stone Gap area of Virginia. I will definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Sep 2024