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Hotel Ortuella

2.0 star property
Experience local flavors by day and unwind with a refreshing drink as night falls.

Photo gallery for Hotel Ortuella

Exterior
Front of property
Lobby lounge
Double Room | Bathroom
Single Room | Bathroom
In the heart of Valle de Trápaga, Hotel Ortuella offers a warm welcome with breakfast, lunch, and dinner at Restaurante HotelOrtuella. Relax on the sun-kissed terrace or connect to in-room WiFi while enjoying a drink from the bar. Guests praise helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is AU$114
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Bathroom

Single Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bathroom sink

Triple Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530

What's nearby

  • Vizcaya Bridge - 7 min drive
  • Bilbao Exhibition Centre - 8 min drive
  • Port of Bilbao - 9 min drive
  • San Mames Stadium - 13 min drive
  • Guggenheim Museum Bilbao - 16 min drive

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao (BIO) - 20 min drive

Restaurants

  • ‪Las Quinielas - ‬18 min walk
  • ‪Saint Patricks Café - ‬12 min walk
  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Sidreria Amaike - ‬6 min drive
  • ‪Goizalde - ‬12 min walk

About this property

Hotel Ortuella

Hotel near Port of Bilbao
Consider a stay at Hotel Ortuella and take advantage of a terrace, a bar and a business centre. The on-site local and international cuisine restaurant, Restaurante HotelOrtuella, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a lift and a reception hall
  • Luggage storage, a 24-hour front desk and multilingual staff
Room features
All guest rooms at Hotel Ortuella include comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Cots (infant beds) are available for EUR 10 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

Is Hotel Ortuella pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ortuella?

As of 14 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Ortuella on 28 Feb 2025 start from AU$114.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ortuella?

Self-parking is free at this property.

What time is check-in at Hotel Ortuella?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ortuella?

Checkout is at noon.

Where is Hotel Ortuella located?

Located in Valle de Trápaga, this hotel is within 3 miles (5 km) of Museo de la Mineria del Pais Vasco, Vizcaya Bridge and Playa de las Arenas. Parque canino - Txakurgune La Benedicta and Txakugurgune-Las Canteras Dog Park are also within 3 miles (5 km). Ortuella Urioste Station is 8 minutes by foot and Ortuella Sagrada Familia Station is 11 minutes.

Hotel Ortuella Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 79 reviews
Rating 8 - Good. 30 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023

4/10 Poor

Alan

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2022

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for motorcycle stopover before ferry
Great secure free garage parking. Basic but comfortable accommodation and clean. I would happily stay here again if taking a morning ferry from Bilbao
Stayed 1 night in May 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Handy stopover for ferruginous
Very handy stopover for ferry next morning. Secure and safe underground carpark. Food was available but cannot comment as we did not partake. Bed a bit hard and pillow a bit lumpy for me. Very clean. Overall would use again.
Stayed 1 night in Aug 2021

6/10 Okay

N

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for us
The room was clean but smelt of drains and mosquito were an issue. All of us didn’t get a good nights sleep. It was a short stay, did the trick, but wouldn’t stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this hotel
Friendly service, good quality hotel and near Port but rather difficult to locate
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and friendly staff. Didn't like location in an industrial estate.
Stayed 1 night in Jan 2020

6/10 Okay

Steven

Liked: Room comfort
Hotel is located on industrial estate, We booked this hotel as it was conveniently located for access to port for the ferry,
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Underground locked free parking, fast efficient check in, nice quiet clean room, nice food available in site, and a good continental breakfast before the ten minute journey to the ferry! Thank you, Great service.
Stayed 1 night in Oct 2019

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Hotel was in the middle of an industrial estate,it was a little difficult to find.
Stayed 1 night in Sep 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Very good hotel to spend a night before ferry. Clean, modern comfortable and efficient. Useful bar and dining room with reasonable prices. Would recommend to anyone.
Stayed 1 night in Aug 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight before ferry.
On a poligono so nothing around and only restaurant open on Monday evening was the hotel. Food okay but not a lot of choice.
Stayed 1 night in May 2019

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would go again
very good service.
Stayed 2 nights in Dec 2018

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quick stopover.
very nice hotel, bit worn in places but good overall. dinners good value, good service. Breakfast could better, not as good value as dinner.
Stayed 2 nights in Dec 2018

6/10 Okay

Ahmet Tevfik

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vicent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024