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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Stylish hotel on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

Outdoor dining
Exterior
Aerial view
Premium bedding, down duvets, minibar, in-room safe
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
The price is AU$174
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Free toiletries, hair dryer, dressing gowns, slippers

Villa, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Terrace, Ocean View

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Terrace, Ocean View (Terrace)

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Terrace, Pool View

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Terrace, Pool View (Terrace)

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View (Balcony)

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 2 Single Beds, Balcony, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Terrace, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washer/dryer
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is AU$132
includes taxes & fees
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About the area

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 4 min walk - 0.4 km
  • Pulau Marawang - 9 min walk - 0.8 km
  • Bandar Bentan Telani Ferry Terminal - 11 min drive - 8.3 km
  • Ria Bintan Golf Club - 16 min drive - 10.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬10 min drive
  • ‪Pujasera Lagoi - ‬12 min drive
  • ‪Warung Yeah - ‬6 min walk
  • ‪Kelong Mangrove Restaurant - ‬26 min drive
  • ‪The Dining Room - ‬10 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Upscale family-friendly hotel near Lagoi Bay Beach
Located close to Plaza Lagoi and Pulau Marawang, Four Points By Sheraton Bintan, Lagoi Bay provides a terrace, a coffee shop/cafe and a garden. Indulge in a facial, a body wrap and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free ferry terminal shuttle and bike hire
  • 6 meeting rooms, a lift and luggage storage
Room features
All 308 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 52-inch LED TVs with premium channels
  • Balconies, free infant beds and smart speakers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • 3 outdoor pools
  • All-in-one washer/dryer
  • Children's pool
  • Free children's club
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 250000 per person
  • Rollaway bed fee: IDR 605000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on 1 Dec 2024 start from AU$174.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Bintan, Lagoi Bay?

Self-parking is free at this property.

What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM.

What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Checkout is at noon.

Where is Four Points By Sheraton Bintan, Lagoi Bay located?

Located in Bintan, this beachfront hotel is in the city centre and within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. Pulau Marawang and Bandar Bentan Telani Ferry Terminal are also within 6 mi (10 km).

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HAO HSUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are new and staff are really friendly. Nice cozy room
Stayed 2 nights in Nov 2024

10/10 Excellent

Xiao Juan, Delta

Good food , good swimming pool
Stayed 2 nights in Nov 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shout-out to Fatana, Ardy & Rio for their exceptional customer service & hospitality! Thanks for making my short trip more enjoyable & worth it....:))
Stayed 1 night in Oct 2024

8/10 Good

Leona

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel for a weekend getaway! Very nice staff and modern looking rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

joshua, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was relaxing. Kind of remote, with limited options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to stay in Bintan and enjoy with family kids . Amazing friendly and supportive staff with prompt service. Will revisit soon to explore villa :)
Stayed 2 nights in Sep 2024

8/10 Good

Andrew Wilson

Stayed 2 nights in Aug 2024

6/10 Okay

Lee Kiat

Stayed 2 nights in Aug 2024

10/10 Excellent

Bulathalage Udara Kelum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Four Points Bintan and the staff, from the front desk to the restaurant, were extremely helpful and friendly . The hotel is still not fully open so some of the facilities has to improve but overall, we had a very good time. We spent most of the time at the El Lagoi Beach Club, which was a lovely place to relax and the staff was extremely friendly. Thank you, Febry , Dimas and Jesika for the lovely service. We will come again. Rooms need to improve, as our balcony area could not be used if it rained, and the sofas were not that comfortable, but it may be due to soft opening.
Stayed 1 night in Aug 2024

10/10 Excellent

Nanako

Liked: Cleanliness, staff & service, property conditions & facilities
Very new very clean
Stayed 2 nights in Jul 2024

6/10 Okay

Shadow

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
The property was nice & new. Half the hotel rooms are still under construction but you don’t even realize that. The check in staff was courteous; the transportation staff, housekeeper, all exceptional. The breakfast was also amazing-good staff. The servers at the pool bar, however, should be re-trained. They were so slow, never coming for an order quickly. I decided to order 2 drinks at a time so I didn’t have to wait. They are the same servers around the pool & they make it hard to order anything as they are not around. there were around 7staff at the pool bar, all on phones/ chatting& laughing with each other. how awful will service be if the whole hotel is full? you have to beg to get your bill, so we resorted to just walking away until they chase you down for a signature. 2 incidents happened that were poorly handled. 1-my husband ordered a Moscow mule, then he commented that it tasted awful & there was not any alcohol in it. We passed it around the table & all agreed. The server came back and asked how is the drink? I said it tasted like no alcohol. Then he giggles &says we forgot. If we had said fine, was he just going to keep the extra alcohol? 2-when it rains there is not any drainage around the pool bar at all, some boards are already rotting and falling in. Worse, the tiles inside are super slippery & 4 kids fell. My kid was very badly hurt, then staff started vacuuming the water. A few more kids fell. We were offered only a milkshake for free.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Getaway Best Service Best Food Best Hotel
Everything is so good, from smiley staff to comfortable and clean room, not to mention the good food at Rampah cafe. We were greeted by friendly n helpful staff from the moment we arrived. Service staff at front counter and Rampah cafe were very helpful. The room is nice n clean and with spectacular sea view and pool view. Lagoi bay is beautiful. And when the shuttle bus came late for our pick up to the ferry terminal, their staff took the initiative to send us is hotel’s private vehicle! So impressive. I am already planning my next weekend getaway at Four Points Sheraton ! Room 3031 Guest
Stayed 2 nights in Apr 2024

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Yuka

Stayed 1 night in Feb 2024

2/10 Terrible

Martin

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Getaway ever
The property is fantastic. Best vacation ever. The restaurant team was especially sweet and made us a welcome cheese-cake as we as family were meeting for the first time in Indonesia. Outstanding property, outstandibg services. Will come back FOR SURE.
Stayed 2 nights in Aug 2024

8/10 Good

Seongho

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice beach & food but need better maintenance
The beach is very beautiful with snow white sand. The hotel is very new but depreciates quickly with blister on the wall in our room and the door to the balcony doesn’t work well. Dehumidification in ac is not good. The pillows and quilts are a bit wet during our stay and I got insect bites on bed. The pool is nice but have to pay attention to those loose drain covers near the pool. I almost fell when I stepped on a loose drain. The breakfast is really nice with lots of options. Had a chance to try different local food and drinks which we haven’t never seen in Indonesian restaurants nearby.
Stayed 2 nights in Jul 2024