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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Daily buffet breakfast (GBP 16.95 per person)
Suite, 1 Bedroom
Front of property - evening/night
Suite, 1 Bedroom
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$172
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • Medicine Bakery And Kitchen
  • ‪Elio Cafe - ‬6 min walk
  • ‪Bar Estilo - ‬6 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near Utilita Arena Birmingham
Located close to The Mailbox and International Convention Centre, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Meeting rooms, multilingual staff and a front desk safe
  • Coffee/tea in reception, a lift and free newspapers
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 24 Aug 2025 start from AU$171.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and Utilita Arena Birmingham. O2 Academy Birmingham and International Convention Centre are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

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Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and courteous staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
I will be staying here again !!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location and very nice, clean hotel.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Good location , very helpful stay & clean room .
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jake

Liked: Staff & service, amenities, property conditions & facilities
It was a great stay to see Victoria’s Square and all things BRUM
Stayed 4 nights in Jul 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to the city centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, have stayed there a few times and will return, restaurant staff area amazingly friendly and helpful during breakfast. Will highly recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Rooms have been updated so very nice. Breakfast was good and great variety
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel club lounge upgrade is worth the price for drinks, snacks and continental breakfast. Perfectly positioned for nightlife, theatre shopping and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, attentive, friendly staff. Beautiful, modern, clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

J Raymund Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the front desk officwas very accomplished. Shout out to Mr. Soon.
Stayed 2 nights in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Amenities, property conditions & facilities
Staff friendly and attentive - good breakfast and really good location for the train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Super-comfy bed, spacious rooms, & friendly helpful staff. Breakfast was excellent with lots of choices. Handy for the Utilita Arena.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Perfect location for the Utilita stadium and the canals !
Stayed 2 nights in Jul 2025

8/10 Good

Inderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, good stay
Stayed 1 night in Jul 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Great room! Great Breakfast! Great Staff! No complaints,will definitely stay again in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

J Raymund Anthony

Liked: Cleanliness, amenities
Mr. Soon at the front Desk we’re very accommodating and helpful to me and my family. We’ll surely be back to check in again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tuna

Liked: Cleanliness, staff & service, property conditions & facilities
Great expreimce!
Stayed 6 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early and the very helpful gentleman let us check in. Room was spacious, clean and modern. Very quiet, no noise. Good location for shops a d Broad St. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to downtown, the train station and all the great restaurants in the Gas Street Basin (by the canals behind the hotel). Staff was super friendly and helpful when I needed to extend my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Near the venue I was going to o. Easy check-in and out. Breakfast had a good choice and tasty.
Stayed 1 night in Jun 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel and experience
Stayed 1 night in Apr 2025

10/10 Excellent

Manzurul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the room had everything we needed. Room service was excellent and any queries or questions we had were answered immediately. Car parking was convenient but a little expensive. If they could reduce the cost of this that would be great for the guests.
Stayed 2 nights in Jul 2025