Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest
Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
The price is AU$154
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • International Convention Centre - 6 min walk - 0.5 km
  • The Mailbox - 9 min walk - 0.8 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 10 min walk - 0.9 km
  • Bullring & Grand Central - 12 min walk - 1.1 km

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Upscale eco-certified hotel near The Mailbox
Located close to Broad Street and O2 Academy Birmingham, Crowne Plaza Birmingham City Centre, an IHG Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A banquet hall, free newspapers and a 24-hour front desk
  • A lift, a front desk safe and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 February 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre, an IHG Hotel on 5 Jan 2025 start from AU$153.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre, an IHG Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and O2 Academy Birmingham. Utilita Arena Birmingham and Bullring & Grand Central are also within 15 minutes. Library Tram Stop is only a 3-minute walk and Grand Central Tram Stop is 7 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1007 reviews" "
Rating 8 - Good. 260 out of 1007 reviews" "
Rating 6 - Okay. 79 out of 1007 reviews" "
Rating 4 - Poor. 48 out of 1007 reviews" "
Rating 2 - Terrible. 37 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were very slow
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Lifts were not working properly but there were signs and the stairs are not clearly signposted but otherwise fine! Orange juice was mainly water this morning!
Stayed 1 night in Dec 2024

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely refurbished hotel, lovely staff, only drawback was the very noisy AC. I do love my sleep so need a decently temperature without the loud noise.
Stayed 1 night in Dec 2024

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we had was freezing, the ac would warm up the room but then it would automatically turn off and let the cold air in, when we woke in the morning it was 11 degrees. We had reported it and someone had come out to have a look but it didn’t make a difference.
Stayed 1 night in Dec 2024

8/10 Good

Herjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and good size too. Would have preferred a shower cubicle to bath but it was OK.
Stayed 1 night in Dec 2024

4/10 Poor

zareen lodhi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom and sink kept clogging every day
Stayed 3 nights in Dec 2024

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately there was a problem with the lifts being refurbished which meant only one of three lifts were working and the one that was working was not working correctly so many people were using the stairs which is fine but if any of those suffered health problems like my partner who has asthma and chest problems it was really not great so very diythat the hotel chose to refurb these lifts during one of the busiest times of the year
Stayed 1 night in Dec 2024

6/10 Okay

Barry

Travelled with partner
Liked: Amenities
Good for centrw amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not the easiest to get to on foot from New Street station. But once you’re there it’s top notch. Great service from reception to bar staff. Also great room service … speedy and the food was good. Spacious rooms … loved the mini sofa!
Stayed 1 night in Dec 2024

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room, close to city centre. Breakfast was excellent with good variety of food on offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big rooms and awesome breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Aarathi

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Rainu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was very clean and spacious. All staff were incredibly polite. Breakfast was lovely and staff here were so helpful. Would def stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Gary, STOKE-ON-TRENT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good standard hotel and rooms/bed are comfortable. Nice, modern look. Good location for city centre and Christmas markets etc
Stayed 1 night in Nov 2024

10/10 Excellent

Hasibah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kath

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Kaaly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024