Ibis Birmingham New Street Station Hotel

3.0 star property
Hotel with a conference centre, a quick walk to O2 Academy Birmingham
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Double Room, 1 Double Bed
Front of property
Double Room, 1 Double Bed
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$92
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room, Multiple Beds

Highlights

Connecting rooms available
HDTV
Fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Double Room, 1 Double Bed

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST

What's nearby

  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • Bullring & Grand Central - 7 min walk - 0.6 km
  • International Convention Centre - 20 min walk - 1.7 km
  • Utilita Arena Birmingham - 20 min walk - 1.7 km
  • Broad Street - 4 min drive - 2.9 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel near O2 Academy Birmingham
Located close to Bullring & Grand Central and Symphony Hall, Ibis Birmingham New Street Station Hotel provides dry cleaning/laundry services, a bar and a conference centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and laundry services
  • A lift, smoke-free property and luggage storage
  • A 24-hour front desk, coworking spaces and a TV in reception
  • Guest reviews give top marks for the helpful staff and location
Room features
All 159 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Heating and fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Is Ibis Birmingham New Street Station Hotel pet-friendly?

Yes, Ibis Birmingham New Street Station Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on 1 Dec 2024 start from AU$91.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ibis Birmingham New Street Station Hotel?

Self-parking is available for GBP 15 per night.

What time is check-in at Ibis Birmingham New Street Station Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ibis Birmingham New Street Station Hotel?

Checkout is at noon.

Where is Ibis Birmingham New Street Station Hotel located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. Symphony Hall and International Convention Centre are also within 1 mi (2 km). Birmingham New Street Station is only a 4-minute walk and Grand Central Tram Stop is 8 minutes.

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a good location .stopped there before but this time th e hotel room was a lot smaller.lots of noise due to other guests banging andxshouting at 2am Sunday morning as they where locked out . .
Stayed 1 night in Nov 2024

10/10 Excellent

JASON

Stayed 2 nights in Oct 2024

6/10 Okay

Olumide

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Disliked: Property conditions & facilities
It seems a little tired. The room was clean and OK.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
The noisiest hotel I have ever stayed at. DO NOT STAY AT THIS PROPERTY ON A FRIDAY OR SATURDAY NIGHT. It was so noisy that I felt like I was inside the night club next door. The triple glazing didn't even make a dent in the volume. The room was literally shaking from the bass. And it continued at this volume until 3 or 4 in the morning. I did not get even a minute of sleep – and this was even *after* the staff had kindly moved me to a room that was a few doors further down from my original room, which faced directly onto the club.

10/10 Excellent

BRIDGET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Gordon

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Damon

Liked: Staff & service
Disliked: Cleanliness
Affordable price, but small room size and the mattress is very old and not clean enough
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Central location
Stayed 2 nights in Oct 2024

10/10 Excellent

rich

Staff very nice and efficient. Room was fine. Clean no issues. Breakfast typically English. Same buffet every day.
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Good location
Stayed 1 night in Sep 2024

8/10 Good

Asia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad stay for one night, staff was very friendly. There are lots of options for food which is nice but it is party central where it’s located. Multiple clubs and you can hear the music blasting through the room which was unfortunate but not really their fault. Other than that really nothing to complain about
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, friendly staff, room was amazing price to quality ratio. Would recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, music from local bars till early hours
Stayed 1 night in Sep 2024

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk from New Street and Moor Street stations. Close to great restaurants and bars in Hurst St area. Slight annoyance at check-in by being continually asked about a confirmation number when none was in any e-mail or other communication. Still pleasant and checked in little early which was pleasing. Good decor and clean comfy rooms. Breakfast was good although felt short-staffed as all seemed to fall on one guy. Noisy from centre next door at night so sound-proofing could be better.
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Arrived told only have 7 parking spaces at property and they were all taken so had to find somewhere else with no alternatives suggested and ending up paying £22. Rooms are a lot smaller than they look on the photos. Beds comfortable but pillows are really thin.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in rooms backing over the arcadian it is very noisy as clubs / bars open until late
Stayed 1 night in Aug 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for theatre trip to Hippodrome- great location in China Town, parking under the hotel, close to New Street station and 10 minutes from ICC, Sea Life and NIA. Good shower, comfy bed - typical Ibis.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Didn't really need much from the staff but they were friendly and helpful. Hotel itself is very basic, a bit old fashioned and tatty in places. Perfectly clean though. Car park is not for the feint hearted. If you've anything other than a small car, I'd use one of the other nearby car parks.
Stayed 1 night in Aug 2024

8/10 Good

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay for what was needed
Went up for a 2 night stay to see a band playing at a venue nearby. The room was good for what it was needed for. The weather was really hot but the cooling "radiator" wasn't really effective. When walking into the building, it was hotter and more humid than outside. Coming out of the lift onto our floor was even worse, the air was really difficult to breathe. Also, the pillows were also pretty thin and there wasn't much in terms of tea/coffee/sugar/milk - 2 of each item. However the staff were all lovely and welcoming. The breakfast was all nice too, a good selection of foods from a cooked breakfast to fruits and cereals.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 2 nights in May 2024

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and staff were nice
The staff were welcoming and friendly. The reception and communal areas were stiflingly hot. The room was also hot and had a machine that could blow cool air although we also had the window open. The room was clean and the size was okay. the bathroom was very small and a bit difficult to to move around it but it was clean. We stayed for 1 night and it was fine for that. We didn't pay for breakfast but it looked okay from what I saw. The loction was very good an we walked to New Street Station and walked back from the Utilita arena
Stayed 1 night in Aug 2024