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MainStay Suites Bismarck

2.5 star property
Family-friendly hotel with free water park access and free airport shuttle

Choose dates to view prices

Photo gallery for MainStay Suites Bismarck

Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Kitchen
  • Pool
  • Housekeeping
  • Gym

Room options

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About the area

Map
2507 N. 9th Street, Bismarck, ND, 58503

Getting around

  • Bismarck, ND (BIS-Bismarck Municipal) - 15 min drive

About this property

MainStay Suites Bismarck

Family-friendly hotel near the airport
A free return airport shuttle, free water park access and a corner/local shop are just a few of the amenities provided at MainStay Suites Bismarck. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide and sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a front desk safe
  • Free newspapers, laundry services and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

MainStay Suites Bismarck
MainStay Suites Hotel Bismarck
Mainstay Suites
MainStay Suites Bismarck Hotel
MainStay Suites Bismarck Bismarck
MainStay Suites Bismarck Hotel Bismarck

Frequently asked questions

Does MainStay Suites Bismarck have a pool?

Yes, this property has an indoor pool and a children's pool.

Is MainStay Suites Bismarck pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Bismarck?

Self-parking is free at this property.

What time is check-in at MainStay Suites Bismarck?

Check-in start time: 3:00 PM; check-in end time: 4 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at MainStay Suites Bismarck?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does MainStay Suites Bismarck provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is MainStay Suites Bismarck located?

This family-friendly Bismarck hotel is located near the airport, within 2 mi (3 km) of North Dakota Heritage Center & State Museum and North Dakota State Capitol. Gateway to Science and Kirkwood Mall are also within 3 miles (5 km).

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MainStay Suites Bismarck Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 399 reviews
Rating 8 - Good. 117 out of 399 reviews
Rating 6 - Okay. 31 out of 399 reviews
Rating 4 - Poor. 22 out of 399 reviews
Rating 2 - Terrible. 15 out of 399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Amenities
We stay here a lot as they co tinue to give great customer service. We like the quiet location.
Stayed 1 night in Sep 2024

10/10 Excellent

Naaman

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasant
Stayed 2 nights in Feb 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is usually our go to when coming to Bismarck - love the water slides for our kid - love the full fridge and spacious rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I loved the waterslides!
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with kitchenette
Stayed 1 night in May 2023

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool and friendly staff. Clean room!
Stayed 1 night in Mar 2024

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room were spacious. Water park was convenient kid friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities
The pool area was nice except the hot tub wasn’t working- it was on but temperature was cold. Staff was very friendly upon check in.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable!
Stayed 1 night in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was adequate. Metmy needs for the price
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Everything was great with the exception of room, it looked pretty old. Tile in the bathroom was falling off and they gave us the handicap room. It was quiet & very clean. Staff was helpful and courteous. Breakfast included was a plus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is attached to another hotel and on the slow day. The other hotel takes care of it so you have to check in at the other hotel Comfort Inn. It also shares the pool and dinning area with this hotel.
Stayed 1 night in Jun 2024

8/10 Good

Cherelle

Liked: Cleanliness, staff & service, amenities
Very clean. Wonderful location. Could use some updated appliances like washer, dryer and toilet seat. But overall very nice stay and I would stay again.
Stayed 8 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and well taken care of but the breakfast offering was sub par.
Stayed 1 night in Sep 2022

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
Fun pool area for kids. Place needs to replace worn out furniture, vents filthy, bathroom tubs need new caulking. Paid way to much for the state this hotel is in.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home in Bismarck

Very nice place to stay very quiet inside and away from freeway noise. Cental to all shopping. Very helpful & friendly staff. I really appreciated the quietness of the refrig & heater in the room !! Mattress could stand to have a comfort topper. But otherwise no other complaints.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but now you only get four pool wristbands per room I told the guy my Grandkids were coming to visit but he didn’t seem to care so next time I come to town I’ll have to try another place.
Stayed 1 night in Nov 2023

4/10 Poor

babar

Liked: Amenities
Disliked: Cleanliness, staff & service
Absenty staff Dirty room carpet was all stained and chewing gum on floor Room was average clean Room furniture was crack and scratched
Stayed 1 night in Aug 2024

4/10 Poor

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
I was charged for another night, No one worked in the front desk, i would not recommend this place at all.
Stayed 2 nights in Feb 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
The hot tub wasn’t in service and I heard that’s been the case for a month. It was the main reason we booked at this hotel. That was a disappointment. There were no towels in the pool area, either; though the front desk attendant was quite helpful and gave us some.
Stayed 1 night in Mar 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
The pool has great slides, but the water is really too cold! The rooms cabinets and doors needed to be wiped down better and the furniture is in need of an upgrade, desk chairs are worn, table chairs are dirty.
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away from Here

Nastiest place I have stayed in 30+ years. There were still dirty dishes in the suite, linens were dirty, chairs and furniture were completely worn out. No towels at the pool ever, hot tub was disgusting. Staff was rude. No toiletries in the suite at all.
Stayed 3 nights in May 2024

4/10 Poor

Amber

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Upon check-in, our bathroom had dirty towels hanging with snot and blood smeared on them. The countertops didn’t appear like they were wiped down.
Stayed 1 night in Apr 2024

6/10 Okay

Tamy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointed

It was ok never stayed here before but there was no paper towels in our kitchen couch in our room was so worn out .. bed was uncomfortable.. don’t know if I’d recommend to a friend or family member.. kinda disappointed for the price you charge theses days!!
Stayed 1 night in May 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again for this hotel

The pictures of the hotel didn’t make sense when we got our room was a non smoking room and it smelt of cigarette smoke. It was an add on to a different hotel so didn’t offer complementary breakfast and the pool was in a different hotel they shared.
Stayed 2 nights in Mar 2024