See all properties

Boca de Agua

5.0 star property
Luxury hotel with health club and spa services

Photo gallery for Boca de Agua

Exterior
Exterior
Lake
Tree House (Pool) | Terrace/patio
Tree House, 2 Bedrooms (Pool)
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Gym
The current price is AU$585
includes taxes & fees
27 Apr - 28 Apr

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Tree House (Pool)

Tree House (Pool) | Terrace/patio

Tree House (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Ceiling fan
Premium bedding
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Ceiling fan
Premium bedding
Down duvet
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Tree House (Jungle)

Tree House (Jungle)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Ceiling fan
Premium bedding
Down duvet
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 13 min drive - 11.1 km
  • Cenote Cocalitos - 13 min drive - 11.6 km
  • Laguna Milagros - 18 min drive - 17.4 km
  • Laguna Bacalar Ecological Park - 18 min drive - 16.6 km
  • Chetumal Ferry Terminal - 35 min drive - 32.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬12 min drive
  • ‪Blu Beach Club - ‬13 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬24 min drive
  • ‪Maya Luum - ‬18 min drive

About this property

Boca de Agua

Luxury hotel near Lake Bacalar
Consider a stay at Boca de Agua and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure, a body treatment or a facial. Yoga classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), outdoor furniture and concierge services
  • A paddleboard on-site, a 24-hour front desk and luggage storage
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French, Spanish

Similar properties

Exterior

Our Habitas Bacalar

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 185 reviews
The price is AU$580
includes taxes & fees
1 Apr - 2 Apr
Our Habitas Bacalar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:00 AM for a fee: USD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Health club
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 32 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha

Frequently asked questions

Does Boca de Agua have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:30 PM.

How much does it cost to stay at Boca de Agua?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Boca de Agua on 27 Apr 2025 start from AU$532.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Boca de Agua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Boca de Agua?

Self-parking is free at this property.

What time is check-in at Boca de Agua?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Boca de Agua?

Checkout is at noon.

Where is Boca de Agua located?

Situated near the airport, this luxury hotel is 2.3 mi (3.7 km) from Lake Bacalar and within 9 miles (15 km) of Cenote Azul and Cenote Cocalitos. Cenote Esmeralda and Cenote Negro are also within 9 miles (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Boca de Agua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas

Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yehoshua

Perfect
Stayed 2 nights in Feb 2025

6/10 Okay

Adrian

Liked: Amenities
Pros: Staff were very nice and helpful whenever asked. All employees went out of their way to assist us. The lagoon area was picturesque and serene. Food was generally good. Cons: Hotel is very expensive by local standards (equivalent or better hotels in the area are less than half the cost). Getting to the hotel requires a long drive from the highway on a poorly paved road and any transportation in or out of the hotel to the nearest town was $500 MXN each way so you were somewhat stranded at the resort. Food options at the resort were very expensive compared to local restaurants. No fitness center. Summary: Pretty hotel with good service but very overpriced (both for the room and for any food purchased) and isolated (expensive to leave the resort).
Stayed 3 nights in Jan 2025

6/10 Okay

izbeth

Liked: Staff & service
No me esperaban, no encontraban mi reserva, hay muy mala señal de Wifi, el personal muy amable sin embargo NO se dan abasto y tardan mucho en brindarte el servicio
Stayed 3 nights in Feb 2025

2/10 Terrible

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

María Bárbara

Superó mis expectativas
Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anja

Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Stayed 2 nights in Aug 2024