Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
Family-friendly Boca del Río hotel connected to the convention centre, steps from Plaza Las Americas Shopping Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Room, 1 King Bed, Non Smoking
Exterior
Lobby
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is AU$114
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Memory foam bed
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Castelo)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Av Las Americas 241, Boca del Río, VER, 94299

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Andamar Lifestyle Center - 7 min walk
  • Mocambo Beach - 13 min walk
  • Veracruz Aquarium - 6 min drive

Getting around

  • Veracruz Central Station - 23 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Don Justo - ‬1 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Nutribionicos - ‬3 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Upscale family-friendly hotel near Plaza Las Americas Shopping Mall
Located close to World Trade Center Veracruz and Andamar Lifestyle Center, Ramada Plaza by Wyndham Veracruz Boca del Rio provides a poolside bar, a terrace and shopping on-site. For some rest and relaxation, visit the sauna. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), extended parking and express check-out
  • Express check-in, babysitting (surcharge) and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 141 individually furnished rooms include thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 50-inch HDTVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 215 for adults and from MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ramada Plaza by Wyndham Veracruz Boca del Rio?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Ramada Plaza by Wyndham Veracruz Boca del Rio on 21 Nov 2024 start from AU$114.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ramada Plaza by Wyndham Veracruz Boca del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Self-parking and valet parking are free at this property.

What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Ramada Plaza by Wyndham Veracruz Boca del Rio located?

This family-friendly Boca del Río hotel is located near the airport, within a 10-minute walk of Plaza Las Americas Shopping Mall, World Trade Center Veracruz and Andamar Lifestyle Center. Mocambo Beach and Veracruz Aquarium are also within 6 mi (10 km).

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Stayed 1 night in Oct 2024

4/10 Poor

Alfredo

Stayed 2 nights in Sep 2024

8/10 Good

Francisco Emmanuel Pérez

Stayed 1 night in Aug 2024

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Veracruz triatlon
Stayed 2 nights in Aug 2024

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Crescencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Stayed 3 nights in Aug 2024

6/10 Okay

Martha, New Westminster

Travelled with family
Liked: Cleanliness
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

8/10 Good

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

6/10 Okay

BABA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024

10/10 Excellent

esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff specially night help
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the staff is incredible
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 6 nights in Jun 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat. Room service was fast and good. Rooms were huge and comfy. I recommend this hotel!
Stayed 1 night in May 2024

2/10 Terrible

Raphael

Stayed 2 nights in May 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.
Stayed 2 nights in May 2024

10/10 Excellent

Yessenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in May 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024