2/10 Terrible
Eric
31 Jan 2025
Disliked: Amenities
Expedia sold me a "package deal" for flight and stay. Expedia failed to deliver, they only providing a flight to Panama and no flight to Bocas. Nor was any of this mentioned or disclosed that you would be responsible for the additional in the "package deal" I contacted Expedia 2-weeks before the trip to get this issue resolved. They were NO HELP. Then I contacted this resort directly via email and phone to try to change my check in date to accommodate the additional flights needed to get to Bocas and the resort. They NEVER replied, or answered the phone to provide help or to make the situation right, or even the common courtesy to email me back or answer the phone. I was taken advantage of, and ALL of the money I spent on this trip was down the drain. Very upset and disappointed.
Eric
Stayed 6 nights in Jan 2025