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Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence - Palais Hörtenberg

View from property
Exclusive Apartment
Deluxe Condo | View from room
City view from property
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi
The price is AU$225
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Elite Apartment

Premium bedding, down duvets, pillow-top beds, in-room safe

Elite Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Condo

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Condo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

Elite Loft

Elite Loft

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Seasonal outdoor pool

Parkhotel Mondschein, a Member of Design Hotels

Pool
Spa
Pet-friendly
Free WiFi
8.6 out of 10, Excellent, (376)
The price is AU$269
includes taxes & fees
6 Jan - 7 Jan 2025
Parkhotel Mondschein, a Member of Design Hotels
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About the area

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Museo Archeologico dell'Alto Adige - 1 min walk - 0.1 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Fiera Bolzano - 7 min drive - 4.7 km
  • Castel Firmiano - 11 min drive - 6.5 km

Getting around

  • Bolzano/Bozen Station - 10 min walk

Restaurants

  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Hopfen & Co - ‬3 min walk
  • ‪Forsterbrau Central Bolzano - ‬3 min walk
  • ‪Ristorante Fujiya - ‬3 min walk
  • ‪Banco11 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area and a vending machine are on-site. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, German, Italian

Property amenities

Pool/Spa

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (55 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Roll-in shower (100 centimetre wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day.
Cots (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number IT021008B44N7PCCP9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is Residence - Palais Hörtenberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Residence - Palais Hörtenberg?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Residence - Palais Hörtenberg on 7 Jan 2025 start from AU$218.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence - Palais Hörtenberg?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM. After-hours check-in is not available.

What time is check-out at Residence - Palais Hörtenberg?

Checkout is at 10:00 AM.

Where is Residence - Palais Hörtenberg located?

Located in Old Town Bolzano, this spa aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Bolzano Christmas Market and Piazza Walther. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 150 reviews" "
Rating 8 - Good. 21 out of 150 reviews" "
Rating 6 - Okay. 5 out of 150 reviews" "
Rating 4 - Poor. 2 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Shirley, Marriottsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was gorgeous and well appointed. I like that cleaning services and breakfast are optional and paid for separately. However, customer service was terrible. The address for parking sent us 37 minutes away. We had to walk, ask people in the street and google several options to find the garage. The number for customer service was incorrect. Emails were not answered. The room was too warm when we arrived. We were unable to get the a/c to work. We had to keep the windows open to reduce the temperature but outside noise and light kept us up all night. When I called customer service the following day, the representative said something snarky about “you Americans”.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel, Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Excellent location. Excellent and very clean accommodation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Bluffton

Liked: Cleanliness, property conditions & facilities
Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Averil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
On the edge of the pedestrian district, this was a modern, beautiful, and quiet hotel! Highly recommend.
Stayed 2 nights in Sep 2024

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Rianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Palais Hörtenberg was the perfect stay! The rooms were spacious and modern. Steps away from shopping and dining. Front desk staff very friendly and helpful! 10/10 stay. Would recommend!!
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort
Good hotel
Large room with an excellent bathroom. Good bed - not too soft. Be sure to ask the receptionist for a Bolzano tourist card. It will allow you a ride up the cable car, buses, as well as museum entry. ( my only complaint about this property was that I was not offered this card upon arrival). You will need to close the shutters and windows if there on a weekend since the street outside is noisy. Great location across from archaeological museum.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location & outstanding rooms & facilities. Room so spacious with a view, bathroom large & shower was great. Free laundry machine & dryer extremely handy as I was traveling 2 weeks. Otzi museum across the street! Everything in walking distance or grab a bus. Huge market on Saturday right across the bridge. Restaurants, shopping, farmers market & more all in walking distance. I highly recommend & would stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Harriett

Travelled with group
Liked: Cleanliness, room comfort
Great experience
Wonderful tasteful spacious modern facility with most helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our beautiful room and palatial bathroom. There was some difficulty with the key code not working when we arrived, but the concierge was very quick to straighten it out and gave us key cards that worked perfectly. The patio has a view of a courtyard, but it was being remodeled so was very noisy. But watching the work was kind of interesting. The laundry room was so handy, allowed us to do wash on arrival and just before leaving, very big advantage for travelers. The hotel is directly across from the ice man museum, a very well done exhibit. And the area is lovely to walk around. Just a few minutes walk takes you to the gondola for a quick ride up the hill, where walking teails let us explore with a view of the dolomites. And the hotel includes the Bolzano Card, which covers the admission fee for the museum and the gondola, and several other places we visited.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald G

Liked: Cleanliness, room comfort
Great location
Great location in heart of town. Completely redone and modern. Very comfortable, clean, and all the amenities.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chun Nam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious and well decorated. Underground parking is available for a fee but it is very safe. Located right at the vibrant high street and there are a lot of shops. There is also a small gym. Would be great if they have some basic cooking supplies such as oil and salt in the room. Also water keeps splashing out of the shower which makes the floor wet and slightly messy. Other than these minor issues this property is almost flawless. Highly recommend if you are visiting Bolzano.
Stayed 3 nights in Aug 2024

10/10 Excellent

alejandro, NAPLES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shayni

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, room comfort
Perfect Stay
Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would love to visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlo

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kasandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a very comfortable stay for five nights. Very clean and centrally located. Check in was very easy. You do have to pay for towel service and there is no option to store luggage after check out. Additionally, the spa sounded great but had limited hours (10–5:30).
Stayed 5 nights in Jul 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, room comfort
Modern flat
High tech, comfortable, clean suite. That said, there was no hot water in the morning, which was a surprise given how modern the place was.
Stayed 1 night in Jul 2024

10/10 Excellent

layal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024

2/10 Terrible

Olga

Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the middle of everything. Short walk to train station. Room was beautiful, clean and very modern. Dining and shopping right out the front door. Staff was friendly and helpful. Would stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rae-Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly when we arrived and provided maps of the city. The building is very modern and high tech which was very neat. Spacious rooms made the stay very comfortable. Laundry onsite was a huge bonus as we were able to take advantage of for the last leg of our trip
Stayed 3 nights in Jun 2024