"They were really awesome about all my pets. Even made me a deal while we were there with the pet fee. The issues we had were either the room phones didnt work, or no one knew how to use them. So when i would leave, i had no way to contact my husband. He doesn't have a cell phone and we i called the hotel to transfer the call to the room, it either wasn't working or they didn't know how. Im thinking they weren't working because i also had to call the hotel from my cell phone because no one would...