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citizenM Boston Back Bay

Hotel with a 24-hour fitness centre, steps from Newbury Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for citizenM Boston Back Bay

Exterior
Interior detail
Exterior
Check-in/check-out kiosk
Lobby

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AU$219
includes taxes & fees
24 Nov - 25 Nov
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Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$243
includes taxes & fees
17 Nov - 18 Nov
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About the area

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, a water dispenser and a lift
  • Multilingual staff, coffee/tea in reception and a 24-hour front desk
Room features
All 399 rooms offer comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 9 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 24 Nov 2024 start from AU$219.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 202 out of 286 reviews" "
Rating 8 - Good. 51 out of 286 reviews" "
Rating 6 - Okay. 20 out of 286 reviews" "
Rating 4 - Poor. 5 out of 286 reviews" "
Rating 2 - Terrible. 8 out of 286 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bethany M.

Liked: Cleanliness, staff & service, property conditions & facilities
cute but *very* small room. similar to the model airlines are using these days, you pay extra for things that used to be free (like late checkout). i got a decent rate on the room and the location is great, so overall no real complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love the design of Citizen M, Boston is no exception. I loved being able to walk to the river, cross the bridge and see MIT. The exterior architecture is also super cool, finally making use of some airspace over the "BigDig"
Stayed 3 nights in Oct 2024

10/10 Excellent

ZAYRA

Travelled with partner
Liked: Cleanliness, amenities
Great stay! Across the street from the subway, very walkable area. The breakfast was 5 stars!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was terrific and the staff were very friendly.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The room was small and odd. Entire room was about 8' x 15' so it felt like we were in a cruise ship room. The "bathroom" was just a frosted glass encasement around a toilet and a surprisingly nice shower, with the sink and mirror in main part of the room. Just an interesting setup all around. Good location, close to shopping and subway and very walkable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful first stay at CitizenM Back Bay. The lobby offered many power outlets & different types of seating options. My in room experience met my expectations for a brand new citizen M - everything in working order, comfy bed, clean and amazing view of the Charles River.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how tech was integrated into the rooms and how seamless the check in and check out processes were. Would book again
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this hotel. The room was the quietest I’ve ever experienced in a hotel before. The blackout blinds and ambient lighting were perfect for sleep. I would definitely stay here again and seek out this hotel for other trips.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alicia, Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at a CitizenM hotel and it will def not be my last! The vibes are immaculate from the moment you walk in the lobby! The aesthetic is very captivating there's funky art, books and statues in the "living room" The staff are super friendly, informative and helpful! The rooms are a wee bit tiny but if its just you & or maybe one another person very easy to navigate! The systems are futuristic and technology based so everything is controlled by tablet! All in all a very cool place to stay!! 10/10 highly recommend checking it out!!
Stayed 1 night in Nov 2024

10/10 Excellent

Manjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 1 night in Oct 2024

8/10 Good

rogeria, peabody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could be little bigger by the price charged
Stayed 6 nights in Oct 2024

2/10 Terrible

Gisela Montserrat

asked the hotel for the invoice corresponding to the accommodation, without the rate it issued for the use of the platform and they did not want to issue it to me2
Stayed 5 nights in Oct 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanimir I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in good location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Amenities
The mattress was hard and the pillows were soft. It was an uncomfortable sleep. The room seemed sparse and unwelcoming in spite of the kitchy decor. The rates were high, and I had to pay extra for breakfast – what the heck! Not even a cup of coffee for free. I also found it awkward to have to go up two elevators every time I came in and out of the building. Did not love it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer, Norfolk Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
CitizenM is a great addition to Back Bay and super close to Berklee/BoCo.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca, Fisherville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, convenient location. The rooms were high tech and controlled by an iPad, but also had light switches if you didn’t want to use them. Rooms were a bit small but laid out well. Will be visiting again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very convenient for coffee and dinner and the T. Great views. Particularly the gym, you can watch the sunrise over the financial district.
Stayed 6 nights in Oct 2024