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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
On beach with outdoor pool, near Bournemouth Pier

Choose dates to view prices

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Lobby
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Double Room, Balcony, Sea View | View from room
Double Room, Balcony, Sea View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Parking available
The current price is AU$189
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Crash Pad Single Room

Crash Pad Single Room

Crash Pad Single Room

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(9 reviews)

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Plasma TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
31 Aug - 1 Sept
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About the area

Located in Bournemouth City Centre, a neighbourhood in Bournemouth, The Cumberland Hotel - OCEANA COLLECTION is in a shopping district and on the beach. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Bournemouth Pier and Oceanarium are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and horse riding.
Visit our Bournemouth travel guideOpens in a new window
Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF

What's nearby

  • Bournemouth Beach - 4 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 13 min walk - 1.2 km
  • Oceanarium - 16 min walk - 1.4 km
  • Bournemouth International Centre - 16 min walk - 1.4 km
  • Bournemouth Pier - 16 min walk - 1.4 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪O'Neill's - ‬10 min walk
  • ‪The Anvil - ‬11 min walk
  • ‪Noodle Bar - ‬10 min walk
  • Pepe's
  • ‪Sprinkles Gelato - ‬11 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

Upscale hotel near Bournemouth Beach
Close to Bournemouth Pier and Bournemouth International Centre, The Cumberland Hotel - OCEANA COLLECTION provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a sports massage, a manicure/pedicure or a facial at the on-site spa. The on-site international cuisine restaurant, Mirabelle, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Access to a nearby indoor pool, access to a nearby health club and a billiards/pool table
  • A porter/bellboy, a front desk safe and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms have comforts such as 24-hour room service, in addition to perks such as late-night room service and free WiFi.
Extra amenities include:
  • Highchairs and children's dinnerware
  • Bathrooms with baths or showers and free toiletries
  • Plasma TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Afrikaans, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
The following facilities will be closed during January, February, March, April, December and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Does The Cumberland Hotel - OCEANA COLLECTION have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the swimming pools will be unavailable from January 23 2026 until January 26 2026 (dates subject to change).

How much does it cost to stay at The Cumberland Hotel - OCEANA COLLECTION?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at The Cumberland Hotel - OCEANA COLLECTION on 31 Aug 2025 start from AU$189.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cumberland Hotel - OCEANA COLLECTION pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at The Cumberland Hotel - OCEANA COLLECTION?

Self-parking is available for GBP 12.00 per night. Limited spots are available.

What time is check-in at The Cumberland Hotel - OCEANA COLLECTION?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Cumberland Hotel - OCEANA COLLECTION?

Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).

Where is The Cumberland Hotel - OCEANA COLLECTION located?

Located in Bournemouth City Centre, this beachfront hotel is in the city centre and within a 15-minute walk of Bournemouth Beach and Bournemouth Pier. Boscombe Beach and Bournemouth Lower Gardens are also within 15 minutes. Bournemouth Station is 18 minutes by foot.

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The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025

6/10 Okay

Julie

Liked: Staff & service
The hotel could benefit from an update, rooms very tired and skme areas in need of a good clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Arnie

Liked: Cleanliness, amenities, property conditions & facilities
Overall review says it all.
Stayed 8 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice will go again
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Amenities
Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped
Stayed 7 nights in Jul 2025

8/10 Good

Jacqueline

Food excelllent All staff friendly and helpful The hotel has let itself down by having very old beds that should be pensioned off our bed had springs making the bed lumpy and very uncomfortable I was told the hotel was full so could not be moved. The evening before we left I was told we could have had a mattress topper
Stayed 4 nights in Aug 2025

8/10 Good

Cheryl

Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.
Stayed 2 nights in Jul 2025

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views. Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Terena

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Stayed 1 night in May 2025

6/10 Okay

Norma

Liked: Amenities
Excellent breakfast but hotel rooms tired and needing refurb.
Stayed 1 night in May 2025

10/10 Excellent

Bertha Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice
Lovely view from my balcony
Nice Art Deco hotel
Love the views
Stayed 2 nights in May 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025

8/10 Good

ken

Liked: Cleanliness, staff & service
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
Stayed 2 nights in Jun 2025

6/10 Okay

Naomi

Liked: Cleanliness, staff & service, amenities
It was ok, but pricy for what it is, beds not very comfy at all, lounge bar and outside area nice, staff nice, didn’t appreciate drilling at 7.30 in the morning, was clean
Stayed 1 night in May 2025

8/10 Good

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as always
Stayed 1 night in Feb 2025

8/10 Good

Laureen

Liked: Cleanliness, staff & service
A little shabby from our last stay in 2021. Chairs worn, chairs so low could not get out of unaided. If we had booked we would not have had to pay £12 a night parking. So will book direct next time.
Stayed 4 nights in May 2025

6/10 Okay

Lynda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and polite, food was lovely too. The building itself is run down, torn carpets on stairs, peeling wallpaper, scuffed paint. Very dated decor, smallest lift known to man kind!
Stayed 1 night in Apr 2025

8/10 Good

Katy Louise

Liked: Amenities
Disliked: Property conditions & facilities
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good. Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Overnight stay

Stayed with the family on 4th floor. Nice sea view room, radiator kept room warm. Bed seemed too soft and towels definitely needs to be cleaned and inspected before laying out for guests.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay for a funeral

Myself and a large amount of family booked to stay as the hotel were also providing services for my mothers post funeral reception. From start to finish everyone we dealt with were exceptional. Professional and sensitive to our situation throughout our stay, managing to accomodate everyone's needs as they came. The reception team, bar and restaurant staff and the guys sorting out the function room were great. Our actual room and those of my family were all very clean and comfortable. We ate in the restaurant at short notce with no issues and ate in the bar area at various points, with all the food being very good. We have stayed a few times over recent years and always get great service. The location is great and handy for town as well.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Sociable and warm staff Good service
Stayed 1 night in Nov 2024