Comfort Inn & Suites Franklin East

2.5 star property
Relax by the indoor pool or get moving in our state-of-the-art gym. Enjoy convenient amenities like laundry service and coffee in our cozy lobby.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites Franklin East

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning
The price is AU$144
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Sofa bed - double
Hairdryer
Jetted bath
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Hairdryer
Jetted bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
105 Trotter Lane, Franklin, KY, 42134

What's nearby

  • Kentucky Downs - 7 min drive
  • Kenny Perry's Country Creek Golf Course - 8 min drive
  • Octagon Hall Museum - 13 min drive
  • Lost River Cave - 21 min drive
  • National Corvette Museum - 25 min drive

Getting around

  • Nashville International Airport (BNA) - 52 min drive

Restaurants

  • ‪Sonic Drive-In - ‬6 min drive
  • ‪Casey's General Store - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Frosty Freeze - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Comfort Inn & Suites Franklin East

Hotel in the city centre
At Comfort Inn & Suites Franklin East, you can look forward to free full breakfast, dry cleaning/laundry services and a gym. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a lift and smoke-free property
  • Laundry services, a 24-hour front desk and 1 meeting room
Room features
All 60 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per accommodation, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per day (maximum USD100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin

Frequently asked questions

Does Comfort Inn & Suites Franklin East have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites Franklin East?

As of 11 Jan 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Franklin East on 26 Jan 2025 start from AU$143.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites Franklin East pet-friendly?

Yes, Comfort Inn & Suites Franklin East allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Comfort Inn & Suites Franklin East?

Self-parking is free at this property.

What time is check-in at Comfort Inn & Suites Franklin East?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn & Suites Franklin East?

Checkout is at 11 AM.

Where is Comfort Inn & Suites Franklin East located?

Located in the heart of Franklin, this hotel is within 6 miles (10 km) of Simpson County Archives and Museum, Kenny Perry's Country Creek Golf Course and Kentucky Downs. Octagon Hall Museum and Sumner Crest WInery are also within 12 miles (20 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 365 reviews" "
Rating 8 - Good. 100 out of 365 reviews" "
Rating 6 - Okay. 35 out of 365 reviews" "
Rating 4 - Poor. 20 out of 365 reviews" "
Rating 2 - Terrible. 23 out of 365 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean , in the process of laying new floors. Everyone was great , breakfast was great also.
Stayed 1 night in Jan 2025

4/10 Poor

Celia

Travelled with family
Disliked: Property conditions & facilities
Bathroom in the bedroom was clean. Bed sheets were clean. Bed cover was not clean. Carpets in the bedroom and throughout the hotel were not clean (properly vacuumed) and could use a thorough wash. We spotted bugs in different places: in the elevator and bathroom's floor and bathtub.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, breakfast was good, and the staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Noriaki

Stayed 1 night in Dec 2024

10/10 Excellent

Ralph, Lake Villa

Stayed 1 night in Nov 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large paved semi truck parking. 2 truck stops within easy walking distance… Restaurants available at truck stops and a Mexican restaurant down the street… They have an excellent hot breakfast in the lobby… Dana at the front desk is very friendly and very customer service oriented… Very nice clean place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Garrit

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled so musty and moldy I could barely breathe. Bed was the most uncomfortable bed I've ever slept in. Breakfast was decent but nothing special. Wasn't expecting much for the price I paid but a good cleaning of the carpets in the rooms would go a long way.
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa, Amelia

Travelled with family, Travelled with group
Liked: Amenities
Just needs some attention
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be coming back here again, great location close to everything . The people at the Motel were very nice, our room was Awesome and super clean .
Stayed 2 nights in Oct 2024

2/10 Terrible

Patrick

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Disliked: Staff & service
The wifi was spotty and we had to go get our towels when we ran low. Plus breakfast wasn't very good
Stayed 4 nights in Sep 2024

2/10 Terrible

James M

Disliked: Staff & service, amenities, property conditions & facilities
Desk clerk was on the phone when I arrived and did not acknowledge me (I was the only guest present) for some time...rude. While he was checking for my reservation (which took a long time) he did not tell me he'd found it. He needs some more training in my opinion. The a/c in my room created a more humid environment than the outside! When I arrived, the tv in my room did not work. I later moved the HDMI cable to the correct plug and it came right on. The breakfast was as expected and the breakfast attendant was polite and professional. I had occasion to pass the cleaning staff in the hallway and both employees that I saw were pleasant and offered a greeting. Their appearance was professional. There were at least 10 ceiling tiles missing above the elevator...ripped out of place vs. just being removed. Carpet is coming up around the edges in place. I don't plan to return to this, or any other Comfort Inn if I can help it. I paid a premium price for this much less than premium experience.
Stayed 2 nights in Sep 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better customer service needed by General Manager
We booked a two night stay for the live racing events at Kentucky downs. The location, being only 6 miles away, was great. When we arrived, there was a No Vacancy sign for the hotel. Our room had a very strong smell of mold/mildew. We did not ask for another room due to the No Vacancy sign. The next morning, we asked for a room clean. When we got back in the evening, our room door was ajar; items were gone through and missing. We let the front desk know and the general manager stated he would refund $50 to the room for the inconvenience. In the morning, the billing summary showed an adjustment of $30. When I questioned the lesser amount, the general manager (my husband thought his name was George) stated he did $30 and said that was all he was going to do with no explanation. In addition, he said he would come to the room and pick up the box of trash that housekeeping left; he did not do that either. Please do not say you are going to do something and then not do it. That is one of the worst customer service things you can do.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! VERY RUNDOWN BUSINESS. SO MANY THINGS NEED TO BE FIXED AND UPDATED. VERY DIRTY. SMELLED LIKE MILDEW IN 3 ROOMS THAT WE'VE SEEN. CARPET IS DISGUSTING. VERY LIMITED BREAKFAST. NOT SANITARY AT ALL.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean, the staff was extremely friendly and helpful. The breakfast was very good
Stayed 1 night in Jul 2024

2/10 Terrible

Pamela A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell was horrendous, I bought candles and febreeze just to tolerate it. The carpet needed replaced it was filthy. Outside in the parking lot there was quite a bit of garbage and just general lack of care. The landscape was completely overgrown. I realize the outside has nothing to do with the rooms but it shows overall lack of management
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice place comfortable bed . But exhaust fan in bathroom didnt work. Door to the room did not want to close. Housekeeping did a lousy job of cleaning thw room they didnt even empty the trash. Other than that it was a nice hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Wyndee, Lexington

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was stained with black soot. The room had a terrible smell.
Stayed 1 night in Aug 2024

8/10 Good

Akhmaddzhon

Stayed 3 nights in Jun 2024